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Insurance Customer Service Specialist

Job in Las Vegas, Clark County, Nevada, 89105, USA
Listing for: Jason Suemoto-Farmers Insurance Agency
Full Time position
Listed on 2026-10-18
Job specializations:
  • Customer Service/HelpDesk
    Bilingual, Spanish Customer Service
  • Insurance
Salary/Wage Range or Industry Benchmark: 36000 - 54000 USD Yearly USD 36000.00 54000.00 YEAR
Job Description & How to Apply Below
Job Description

Our office is looking for a Customer Service Specialist to join our team. The perfect person must enjoy helping others, being part of a high performing team, self motivated and organized.

Benefits
  • Paid Time Off (PTO)
  • Health Insurance
  • Dental Insurance
  • Vision Insurance
  • Hands on Training
  • Mon-Fri Schedule
  • Retirement Plan
Responsibilities
  • Process customer policy change requests.
  • Handle all incoming claim calls from customers.
  • Complete Evidence of Insurance requests.
  • Document each customer contact in eAgent.
  • Immediately greet all customers, entering the office, in a friendly and helpful manner.
  • Take premium payments from customers.
  • Assist new client's with e-signatures, online accounts and mobile apps
  • Conduct policy and coverage reviews.
  • Provide exceptional customer service.
Requirements
  • Possess a genuine willingness to learn, be intuitive and resourceful and be coachable.
  • Possess an upbeat, positive and enthusiastic attitude.
  • Proficiency to multi-task, follow-thru and follow-up.
  • Excellent Communication/interpersonal skills.
  • Great Customer Service Skills.
  • Problem-Solving Capabilities.
  • Works well with other employees and is a team player with a positive attitude.
  • Possess a Nevada Property & Casualty insurance license.
  • Strong communication skills, both oral and written.
  • Bilingual f [needs ???] fluent in both English and Spanish is beneficial.
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