Client Services Specialist

Description

We are looking for a Client Services Specialist to support event participants, exhibitors, and internal teams by delivering responsive, high-quality service throughout the event lifecycle. This is a Contract position based in Las Vegas, NV offering an initial 12-week assignment with potential for longer-term opportunity. The person in this role will help ensure registration, exhibitor services, and event communications run smoothly while contributing ideas that strengthen the overall customer experience.

Responsibilities:

- Serve as a primary point of contact for attendees, exhibitors, and staff, providing timely follow-up and driving issues through to completion.

- Review event-related web pages and online resources to confirm content is accurate, functional, and easy for users to navigate.

- Resolve customer concerns by assessing problems carefully, identifying practical solutions, and communicating next steps clearly.

- Work closely with internal departments and external partners to improve service delivery and introduce more effective support processes.

- Manage registration activity across multiple platforms, entering and updating information with strong attention to accuracy.

- Track exhibitor timelines, requests, and communications to keep key stakeholders informed and aligned.

- Coordinate with operations partners to prepare pricing materials and support the development of competitive service offerings.

- Create and maintain exhibitor service documentation for assigned events, including vendor details, service information, and booth participation guidelines.

- Attend conferences, trade shows, vendor meetings, or client locations as needed to support event execution.

- Take on additional assignments that support team objectives and evolving business needs.

Requirements - Associate degree or comparable practical experience.

- At least 2 years of experience in customer service, event support, exhibitor coordination, or project-based client service work.

- Solid computer proficiency with the ability to learn and navigate multiple systems efficiently.

- Strong verbal and written communication skills for interacting with customers, vendors, and internal teams.

- Demonstrated ability to stay organized, manage details carefully, and handle multiple priorities at once.

- Effective problem-solving skills with a customer-focused approach to resolving issues.

- Experience related to billing, account reconciliation, accounts payable, accounts receivable, or general accounting support is a plus. Talent Match®

Robert Half is the world's first and largest specialized talent solutions firm that connects highly qualified job seekers to opportunities at great companies. We offer contract, temporary and permanent placement solutions for finance and accounting, technology, marketing and creative, legal, and administrative and customer support roles.

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All applicants applying for U.S. job openings must be legally authorized to work in the United States. Benefits are available to contract/temporary professionals, including medical, vision, dental, and life and disability insurance. Hired contract/temporary professionals are also eligible to enroll in our company 401(k) plan. Visit  for more information.

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