Design Manager – Hospitality – Senior

Your Role

As a Senior Design Manager at Gensler, you will have a successful track record of managing all phases of projects and will have overall responsibility for client satisfaction, quality control and financial performance. You will deploy resources to ensure that the work process flows smoothly and act as the primary liaison between the team and client. This is a great opportunity to join a highly creative, collaborative team where you will leverage your attention to detail and interpersonal skills to design and deliver exceptional projects on time and within budget.

Grow your project management expertise while working on trendsetting design projects across a variety of practice areas and industries.

What You Will Do

• Work closely with other Design Managers, Finance, Human Resources and Office Directors.
• Demonstrate dignity, respect, and professional attitude.
• Build and improve external firm image by active participation in appropriate organizations (AIA, RDI, NCIDQ, etc.) and maintain contact with current and potential clients.
• Participate in office meetings - collaborate with Studio Directors, Office Management and staff.
• Develop a strategy for Best Practice integration, client satisfaction, and cross studio integration.
• Focus on global relationship building, recruiting and service integration.
• Be an advocate for Gensler sustainability commitments internally and externally.
• Make sustainability an integral part of every project.
• Define project sustainability targets in collaboration with the client and the project team at the start of each project.
• Understand clients ESG goals and work with project teams towards achieving them.
• Support and encourage team members to pursue sustainability learning.

• Provide leadership to the team and client by communicating project objectives, contract scope, terms, and schedule.
• Enable the project teams to reach their individual potential and maintain a positive team environment.
• Collaborate with your team with an “open door policy”.
• Demonstrate effective written and verbal communication skills.

• Responsible for both managing projects and client satisfaction by focusing on the project process, service/delivery, work environment, project documentation, and building clients’ trust and loyalty in Gensler.
• Manage scheduling, budgets, staffing, and project set-up with clients, sub-contractors, vendors and contractors.

• Monitor budgets and profitability targets for your projects (work plan, schedule, fees, billings and collections).
• Oversee billing and fee management to ensure all financial activities are consistent with Gensler policies and procedures.
• Responsible for accounts receivable, discretionary expenses, expense report approvals and productivity projections.

• Implement one or more client projects through the leadership of project teams.
• Grow business for base building and interiors projects within various Practice Areas.
• Prepare project proposals and negotiate contracts and fees.

Design Technology at Gensler

• Design Authoring - Revit, Rhino, Autocad, Navisworks
• Collaboration - Bim
  360
• Computational Design - Grasshopper, Dynamo
• Building Performance Simulation - Insight, Sefaira, Diva, Ladybug tools
• Visualisation – Vray, Enscape, Twinmotion, 3
  
  DSMax
• Graphics & Productivity - Adobe Creative Suite, Microsoft Office Suite
• Experiential – Unreal Engine, Unity
• Development – C#, Python

• Bachelor’s degree in Architecture, Interior Design or related field.
• 15+ years of related project management experience on a range of design projects, including hospitality
• Professional license or certification preferred.
• Experience negotiating project scope, fees, managing project financial performance, and ensuring fiscal responsibility for projects.
• Experience with the full project lifecycle, through post-occupancy.
• Knowledge of building codes, standards and building structures.
• Basic technical understanding of architectural design, interior and furniture design.
• Experience with project management software, such as MS Project, a plus.
• Knowledge in sustainable design principles required.
• Understand key principles for leading and…