Senior Mission Communication Specialist; Data

Job Description

Mission Support and Test Services, LLC (MSTS) manages and operates the Nevada National Security Site (NNSS) for the U.S. National Nuclear Security Administration (NNSA). Our MISSION is to help ensure the security of the United States and its allies by providing high-hazard experimentation and incident response capabilities through operations, engineering, education, field, and integration services and by acting as environmental stewards to the Site’s Cold War legacy.

Our VISION is to be the user site of choice for large-scale, high-hazard, national security experimentation, with premier facilities and capabilities below ground, on the ground, and in the air. (See NNSS.gov for our unique capabilities.) Our 2,750+ professional, craft, and support employees are called upon to innovate, collaborate, and deliver on some of the more difficult nuclear security challenges facing the world today.

In this environment, the best ideas need to be voiced and every opinion matters.

• MSTS offers our full-time employees highly competitive salaries and benefits packages including medical, dental, and vision; both a pension and a 401k; paid time off and 96 hours of paid holidays; relocation (if located more than 75 miles from work location); tuition assistance and reimbursement; and more.

• MSTS is a limited liability company consisting of Honeywell International Inc. (Honeywell), Jacobs Engineering Group Inc. (Jacobs), and HII Nuclear Inc.

MSTS is seeking a candidate for the role of Senior Mission Communications Specialist for the Global Mission Communications Programs (GMCP), Emergency Communications Network (ECN) Data Department. The ECN provides global communications on behalf of DOE/NNSA using mobile technology, to include satellites and additional services such as video-teleconferencing. This position is located at the Remote Sensing Laboratory, Nellis (RSLN) on Nellis Air Force Base in Las Vegas, Nevada.

• Develop and design system architecture based on requirements, scalability, reliability, and performance.

• Troubleshoot the building, installation, configuration, operation, documentation, and maintenance of mission response infrastructure equipment, software, hardware, video teleconference (VTC), audio-visual and next generation communications kits.

• Implement plan and design of infrastructure components such as servers, storage networking, applications, and services required to support systems.

• Provide technical support to end-users by troubleshooting hardware and software issues, resolving technical problems, and assisting with system configurations and installations.

• Monitor server environments, including physical and virtual servers, to ensure availability, reliability, and performance.

• Implement backup and recovery solutions to protect data integrity and ensure business continuity.

• Administer user accounts, groups, and permissions.

• Maintain the integrity and availability of Directory Services for identity and access management.

• Perform data entry (Footprints, WASP, Solar Winds, etc.), phones, customer requests, and ticketing workflow in the ECN Network Operations Center (NOC).

• Interface with vendors and customers as required.

• Participate in the Deployment Authorization Program (DAP) for emergency response and temporary duty location (TDY) for non-emergency response travel.

• Support National Emergency Response group’s emergency response drills, exercises and real world events through on-call availability and travel via commercial and military aircraft when required, and provide reachback to the Home Team.

• Familiar with current satellite, voice, video teleconference, data communications, and/or cybersecurity policies and practices.

• Travel as part of an installation or restoration team when directed.

• Perform other duties assigned by Management.

• Bachelor’s degree in a computer-related field or equivalent training and experience and at least 5 years of related experience.

• Knowledge of technical principles, theories, standards, practices and procedures.

• Working knowledge of Microsoft Windows environment and Microsoft Office desired.

• Experience in communications,…