RF System Performance Engineer

Overview

AFL manufactures industry-leading fiber optic cable, connectivity and accessories and provides engineering and installation services for some of the largest telecom customers in the world. Our company was founded in 1984 and today we manufacture thousands of products, generate an excess of $2B in revenue, and employ more than 5,800 associates worldwide. At AFL, we recognize that our employees are our greatest asset.

We hire and train each individual, investing in them to ensure success in their careers. With a commitment to professional development and growth, let us connect you to your next career opportunity.

The System Performance Engineer is responsible for wireless carrier system performance. This position supports technical activities for the ongoing maintenance and monitoring of wireless systems. This is accomplished by notifying carriers and venue owners of system health and providing technical services and support to resolve customer network malfunctions. The Performance Engineer will use RF test equipment to evaluate system performance, evaluate compliance compatibility and troubleshoot operational issues.

Carry out RF test execution and generate status and test reports. Attends training classes for OEM products to learn RF principles to become very knowledgeable in all current DAS/Small Cell technologies.

• Identify system performance problems and possible solutions
• Resolve customer service issues and assist in implementing solutions
• Collect data in support of performance evaluations and program optimization
• Responsible for “Pager Duty” alarm clearing
• Repair and install equipment as needed
• Work with internal department managers as needed to meet company objectives
• Work with Deployment and Construction counterparts to hit project timelines and goals
• Evaluate coverage problems and new service area requirements for coverage cells
• At times, identify causes of RF interference and troubleshoot interference problems with various customers
• Organize and conduct meetings as necessary to meet departmental objectives
• Work closely with Construction team to oversee infrastructure modifications
• Attend weekly meetings with customers

• Analytical Thinking – Exceptional ability to analyze data and utilize it to make sound decisions
• Conflict Management and Resolution Skills – Build consensus, anticipate and solve problems
• Results focused – Ability to organize and manage multiple, and at times competing priorities
• Communication Skills – Demonstrate communication skills necessary to interpret policies in situations requiring persuasion and to prepare and present presentations. Must have strong oral and written communication skills
• Relationship building skills – ability to work within a dynamic team setting and provide role model leadership to AFL workforce

• Highly organized and able to manage multiple projects and tasks
• Excellent customer service skills
• Think critically and problem solve
• 4 year BS (engineering or science) plus 1-3 years Telecom experience or 3-5 years minimum Telecom experience with Associate’s Degree or related college courses
• Proficient with Microsoft Office, Microsoft Project, and Microsoft Visio
• Handle confidential/sensitive information with discretion
• Good judgment
• Familiar with Carrier testing and closeout package requirements

• Use of standard office equipment
• Good vision and hearing
• Finger and wrist dexterity
• Light physical effort (usually lifting/moving 50 pounds)
• Walking up and down stairs; general hours are Monday through Friday 8:00am to 5:00pm with ability to provide support during and outside regular business hours
• Work indoor/outdoor with variable conditions
• Regional travel required
• Must be able to work in the United States

Must be legally authorized to work in the United States of America.

AFL is an Equal Opportunity Employer and will not deny employment, benefits, or compensation to any individual on the basis of race, color, religion, sex, age, national origin, veteran status, genetic information or any other legally protected status or characteristic. The same applies to hiring and employing persons with disabilities, unless a disability prevents a person from performing the essential functions of a job with or without reasonable accommodation.

AFL supports the objectives of affirmative action and a work environment without discrimination. The Company calls upon and expects every individual with the Company to accept a personal responsibility for continuing the successful policy.