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Race & Sports Guest Support Lead

Job in Las Vegas, Clark County, Nevada, 89105, USA
Listing for: Durango Casino & Resort
Full Time position
Listed on 2026-10-11
Job specializations:
  • Entertainment & Gaming
    Resort/Retreat
Salary/Wage Range or Industry Benchmark: 55000 - 85000 USD Yearly USD 55000.00 85000.00 YEAR
Job Description & How to Apply Below

Durango Casino & Resort in Las Vegas, NV seeks a Race and Sports Guest Service Supervisor to lead the R&S Guest Support Agents, ensuring timely, accurate, and service‑oriented resolutions across chat, email, and phone.

You will coach, set performance metrics, review daily/weekly/monthly reports, forecast staffing for peak events, and ensure compliance with KYC/, geolocation, Responsible Gaming, and AML procedures.

The following opening is for a Race & Sports Guest Support Lead with Durango Casino & Resort.

Our organisation is growing, and we are hiring a Race & Sports Guest Support Lead in Las Vegas, NV, United States.

This role is for the Race & Sports Guest Support Lead role at Durango Casino & Resort.

We are seeking a motivated Race & Sports Guest Support Lead to join Durango Casino & Resort in Las Vegas, NV, United States.

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