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Sportsbook Guest Support Lead — Race & Sports

Job in Las Vegas, Clark County, Nevada, 89105, USA
Listing for: Station Casinos
Full Time position
Listed on 2026-10-12
Job specializations:
  • Entertainment & Gaming
    Customer Service Rep, iGaming & Sports Betting
Salary/Wage Range or Industry Benchmark: 55000 - 75000 USD Yearly USD 55000.00 75000.00 YEAR
Job Description & How to Apply Below

Station Casinos in Las Vegas, NV is seeking a Race & Sports Guest Service Supervisor to oversee the R&S Guest Support team across chat, email, and phone. You will coach agents, monitor queues, and drive performance with data‑driven insights to meet SLAs and quality targets.

The role requires prior supervisory experience in a guest service or gaming environment, strong communication, and knowledge of sports book systems. You will lead scheduling and reporting efforts during peak events.

This role, Sports book Guest Support Lead — Race & Sports at Station Casinos, could be your next career step.

We are seeking a motivated Sports book Guest Support Lead — Race & Sports to join Station Casinos in Las Vegas, NV, United States.

Consider building your career as a Sports book Guest Support Lead — Race & Sports at Station Casinos.

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