Executive Casino Host

At Stratosphere Gaming, LLC , we don’t just offer jobs — we build careers. In a business that’s often about flash, we’re the real deal. With a diverse portfolio of hospitality, gaming, and entertainment properties, we’re powered by people who are passionate, reliable, and ready to make an impact. Whether you're just starting out or looking to take your career to the next level, you’ll find real opportunities here — and a team that’s as invested in your success as you are.

Job Description

Summary:

Summary:

As an Executive Casino Host, you build and maintain strong relationships with high-value players, driving guest loyalty and gaming revenue. You provide personalized service, attract and retain premium players, and ensure every interaction reflects the highest standards of hospitality and regulatory compliance.

Job Description:

Essential Functions and Responsibilities :

Provide timely and courteous guest service consistent with the company’s guest service culture

Meet or exceed revenue, visitation, and player development goals as assigned by the Player Development department

Develop, maintain, and grow relationships with high-value guests through property hosting, off-property outreach, telemarketing, and email communications

Coordinate VIP reservations, accommodations, amenities, transportation, and bill-back paperwork to ensure a seamless guest experience

Proactively identify and engage new players, re-establish relationships with former guests, and promote loyalty club enrollment on the casino floor

Maintain current knowledge of all promotions, events, and amenities to accurately inform and assist guests

Exercise sound judgment when issuing comps and incentives based on play, profitability, and guest value

Ensure compliance with all applicable gaming laws and company internal controls, policies and procedures, Title 31, and federal regulations, if they apply to the position

Provide outstanding guest service in a timely manner to both guests and fellow team members that meets the company’s guest service culture standards

Perform other duties as assigned

Qualifications

Minimum 2 years of casino host or player development experience

At least 4 years of customer service experience, preferably in a high-end hospitality or gaming environment

Ability to manage multiple guests needs simultaneously

Committed to fostering a respectful, inclusive, and safety-conscious work environment

Ability to access and input information using casino marketing systems such as CMS and LMS preferred

Skilled in Microsoft Office Suite, including Outlook, Excel, and Word; familiarity with collaboration tools like Microsoft Teams Requirements At  least 21 years of ageHigh School Diploma or equivalent required

Ability to effectively communicate in English, both written and verbal

Obtain and maintain all work cards as required by the company

Verify right to work in the United States Work Cards Alcohol Awareness Card Nevada Gaming Registration

Physical Requirements Occasionally push/pull up to 25lbsOccasionally lift and/or carry up to 25lbs at floor, knee, waist, and chest levels

Occasionally squat, kneel, reach, bend, twist

Regularly sit and work at a desk or computer

Frequently standing and walking

Ability to communicate using in-person speech, radios, and telephone

Ability to hear, understand, and distinguish speech and/or other sound in person

Work Environment Potential Conditions Indoor Smoky Noisy Bright  flashing lights

Slippery surfaces

Disclaimer

The above statements are intended to describe the general nature and level of work being performed by people assigned to this classification. They are not intended to be construed as an exhaustive list of all responsibilities, duties and skills required of personnel so classified. Other…