Jump Master

At Stratosphere Gaming, LLC , we don’t just offer jobs — we build careers. In a business that’s often about flash, we’re the real deal. With a diverse portfolio of hospitality, gaming, and entertainment properties, we’re powered by people who are passionate, reliable, and ready to make an impact. Whether you're just starting out or looking to take your career to the next level, you’ll find real opportunities here — and a team that’s as invested in your success as you are.

Job Description

Summary:

Summary As a Jump Master, you are responsible for operating the Sky Jump attraction while ensuring guest safety, comfort, and enjoyment. You conduct pre-jump safety checks, guide guests through the experience, and help create a high-energy, controlled environment. Your attention to detail and calm demeanor under pressure contribute to a secure and unforgettable guest experience at extreme heights.

Job Description:

Essential Functions and Responsibilities Provide timely and courteous guest service consistent with the company’s guest service culture

Operate the Sky Jump ride and assist guests with all phases of the jump experience

Perform and document all safety checks before each jump, including equipment and guest readiness

Communicate clearly with guests and fellow team members throughout the jump process

Maintain familiarity with all safety systems and emergency evacuation procedures

Remain calm and direct guests appropriately during emergency or high-pressure situations

Immediately report and refrain from operating any defective equipment or ride components until cleared by management

Promote a fun, high-energy, and professional environment while upholding all safety requirements

Ensure compliance with all applicable gaming laws and company internal controls, policies and procedures, Title 31, and federal regulations, if they apply to the position

Provide outstanding guest service in a timely manner to both guests and fellow team members that meets the company’s guest service culture standards

Perform other duties as assigned

Qualifications1 year previous experience working in an attraction role; comfortable working in extreme heights and extreme weather conditions

Ability to use the metric system (weights, lengths, etc.)Ability to follow instructions and complete tasks accurately in a fast-paced environment

Strong communication skills and willingness to work as part of a team Committed to fostering a respectful, inclusive, and safety-conscious work environment

Requirements

This position is classified as safety-sensitive and requires successful completion of a pre-employment drug screening, including testing for marijuana

At least 21 years of ageHigh school diploma or equivalent required

Ability to effectively communicate in English, both written and verbal

Obtain and maintain all work cards as required by the company

Verify right to work in the United States Work Cards Non-Gaming Card

Physical Requirements Regularly push/pull up to 40lbs.

Frequently lift and/or carry up to 40lbs. at floor, knee, waist, and chest levels

Regularly squat, kneel, reach, bend, twist

Occasionally sit and work at a desk or computer

Frequently standing and walking

Ability to communicate using in-person speech, radios, and telephone

Ability to hear, understand, and distinguish speech and/or other sound in person

Ability to distinguish between shades of color

Ability to use tools or equipment requiring a high degree of dexterity

Work Environment Potential Conditions Indoor Outdoor Smoky Noisy Extreme  Heights Extreme hot & cold temperatures

Slippery surfaces

Exposure to dust, fumes and/or gases

Disclaimer

The above statements are intended to describe the general nature and level of work being performed by people assigned to this classification.…