Loan Processing Specialist

Under the direction of the Loan Operations Manager, the Loan Processing Specialist is responsible for a variety of duties related to all consumer loan processing functions. They will ensure all loan funding documentation is processed correctly, completely, and in a timely manner. Duties include but are not limited to data entry, filing, document preparation, funding loans, auditing, and quality assurance. The Loan Processing Specialist will provide prompt, efficient, and accurate support to co-workers from the application stage through the funding process.

• Accurately, with attention to detail, reviews consumer loan applications, ensuring that all CCCU and Compliance policies, guidelines and regulations are being followed and adhered to.
• Works closely with Financial Service Representatives on loan fulfillment.
• Provides quality control by completing a pre-funding checklist for all loans prior to funding.
• Understands Lending 360 and the application process.
• Runs Carfax vehicle history reports and confirms ownership information with State DMVs.
• Manages all incoming fax and email documents that pertain to loan applications for processing.
• Responds to member problems and requests, when necessary, and assist with completion of forms and documents.
• Prepares and maintains a variety of loan records, documents, and files.
• Assists in training other team members.
• Works as part of an in-branch and remote TEAM to ensure that Members and co-workers are assisted in a “Service First” manner.
• Produces quality work efficiently and free from errors.
• Follows guidelines and policies such as Bank Secrecy Act, Patriot Act and Office of Foreign Assets Control, CIP, Reg CC, B, D, E and Z intended to limit risk and exposure for the organization and its members. Types of risk include fraudulent transactions, account fraud or mishandling, compliance with policies, security guidelines and the organization’s reputation.
• Provides member service in accordance with CCCU standards.

• High School diploma or equivalent
• Knowledge and understanding of consumer lending procedures, practices and policies and credit fundamentals as would normally be acquired through experience in branch operations.

KNOWLEDGE

• Demonstrates member service abilities.
• Ability to recognize and prevent fraudulent loan requests for the Member and the Credit Union.
• Math Skills
• Computer Skills – CCCU core system and associated software’s, Windows and web-based systems, Microsoft applications including Word, Excel, PowerPoint, Outlook and the utilization of CCCU online/mobile banking and related services.
• Knowledge of organizational structure, policies, procedures (including Office Procedures Manual and Employee Handbook), and practices. Credit Union products, services, programs and promotions.

Learn more about our CCCU Culture and Benefits offered.