Nail Specialist - On Call

POSITION OVERVIEW

The Nail Specialist position is responsible for providing luxurious treatments while delivering a unique experience to each guest whilst maintaining a high-level guest service for the overall spa journey.

The following and other duties may be assigned as necessary:

• Perform a variety of nail care services, including manicures, pedicures, nail shaping, cuticle care, and nail extensions (if applicable)
• Ensure high-quality services are delivered with attention to sanitation and safety
• Create and apply nail art and designs, including intricate patterns, decals, and embellishments, to meet guests' preferences and trends
• Stay updated on the latest nail art techniques and designs
• Consult with guests to understand their nail care needs and preferences
• Provide professional recommendations for nail care treatments and products
• Adhere to strict sanitation and sterilization protocols for tools and equipment
• Maintain a clean and organized work area
• Stay informed about nail care products, including polishes, gels, treatments, and tools
• Offer expert advice to guests on proper nail care and maintenance
• Promote and upsell nail care products and additional services to enhance the guest experience
• Assist in other areas of the spa as needed including reception and spa areas as needed
• Ensure that the salon is neat, clean, and well stocked
• Ensure to keep equipment in working condition and report any damage and/or broken equipment to leadership
• Welcome and interact with guests as they enter and exit the facility
• Provide a luxury experience while engaging conversations with guests
• Provide accurate, appropriate, and immediate responses to all guest comments, concerns, and/or requests;
  Follow up to ensure guest satisfaction
• Attend and participate in support training and staff meetings
• Ensure all Fontainebleau core values, property, department standards are implemented and applied.
• Participate in ongoing training and workshops to enhance skills and stay current with industry trends.
• Temporary or permanent duties and responsibilities may be added to or modified as deemed necessary

To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. Must be at least 21 years of age.

• Valid Nevada Nail Specialist license or certification required
• Minimum of one (1) year of experience as a nail specialist in high-volume luxury spa or resort
• Proficiency in a variety of nail care services and nail art techniques
• Strong customer service and communication skills
• Creativity and attention to detail in nail art and design
• Knowledge of nail care products and trends
• Ability to multitask and prioritize in a fast-paced spa environment
• Knowledge of sanitation and safety regulations in the nail industry
• Must be proficient in Microsoft applications (Excel, Word, PowerPoint, and Outlook)
• Polished appearance and demeanor
• Excellent guest and team member skills
• Effective time management skills and ability to multi-task in a fast-paced environment
• Extraordinary attention to detail, while working under tight deadlines
• Ability to resolve problems to the satisfaction of both the guest and the company
• Ability to uphold and demonstrate the highest level of integrity in all situations and recognize standards required by a regulated business
• Must be willing and able to work a flexible schedule to include nights and weekends
• Work in a fast-paced, busy, and somewhat stressful environment

This position does not have any supervisory responsibilities.

Fontainebleau Las Vegas is committed to ensuring an inclusive space and sense of belonging for our Members. We believe our workforce should reflect the vast diversity of the communities we serve, and that diverse voices should be intentionally integrated into our work. We foster a culture of difference and diversity of identity, experience, and perspective, while actively striving for inclusive behaviors across our Company.

By promoting these values and continuously pushing for better, we aim to create a positive work environment that encourages equality, inclusion, empowerment, and respect.

Member must be able to qualify for licenses and permits required by federal, state, and local regulations.

Ability to read and interpret documents in English, such as safety rules, operating and maintenance instructions, and procedure manuals. Ability to read and communicate verbally in English. Written communication skills in English may also be required.

Ability to apply commonsense understanding to carry out instructions furnished in written, oral, or diagram form. Ability to deal with problems involving several concrete variables in…