Massage Therapist and Esthetician- Spa Aquae

Massage Therapist and Esthetician - Spa Aquae

Join to apply for the Massage Therapist and Esthetician role at JW Marriott Las Vegas Resort & Spa

Role: The Massage Therapist and Esthetician will maintain the standards of JW Marriott etiquette and service in all interactions with guests and staff. Responsibilities include providing all guests with customized personal attention that meets and exceeds all of their needs, anticipating guest needs, addressing concerns, following established spa guidelines, actively selling additional spa services, supporting retail components, maintaining current knowledge of all spa services, using proper etiquette and professionalism, seeking opportunities to suggest new and enhanced guest experiences, adhering to all Company, Safety and Department policies and procedures, fostering teamwork, and building brand loyalty by living the JW Marriott Core Values.

• One (1) year of Esthetic experience preferred
• One (1) year of Massage Therapy experience preferred
• One (1) year of guest service experience required
• Experience in retail preferred
• Experience in a similar luxury spa or salon setting.
• Ability to read, write and communicate verbally in English.
• Ability to maintain confidentiality of sensitive information.
• Strong organizational skills and coordination skills.
• Skilled in multi tasking.
• Pleasant personality, team oriented and enjoys working with and assisting guests and associates.
• Adaptability to varying schedule changes and flexibility with schedule including ability to work holidays.

• Valid Nevada State Board of Cosmetology
• Valid Nevada State Board of Massage Therapy
• Valid Clark County Health Card
• Valid TAM Card

• Provide guests with a thorough and knowledgeable range of spa services, using professional draping techniques.
• Advise all incoming guests of treatment procedures and special instructions.
• Provide explanation for all spa techniques and treatments used.
• Provide respect, sensitivity, and concern for guests’ needs with a professional and pleasant manner.
• Practice Enhanced Sanitation Guidelines, established by the Nevada State Board of Cosmetology and Nevada State Board of Massage Therapy, while dealing with guests and co-workers.
• Provide the range of services within the position’s scope of responsibility to the standard, as set by Spa Aquae. Treatments include but are not limited to Swedish massage, Deep Tissue massage, Hot Stone massage, prenatal massage, Sports massage, Facials, Make-up Application, Brow/Lash Tinting, Face and Body Waxing, and Body Treatments with the ability to produce the highest level of service by providing the most current information and techniques per treatment and department protocol.
• Ensure all professional stock used follows the correct company PAR levels to assist with reduction in product waste.
• Attend regularly scheduled product knowledge training classes, attend all staff meetings.
• Ensure that you have the necessary skills to perform assigned duties.
• Strive to consistently produce a minimum of 15% in retail sales per day / week / month.
• Promote and upsell service treatments and enhancements.
• Each associate is expected to carry out, within their capabilities, all reasonable requests by management.

The above statements represent a general outline of principal job functions and should not be construed as a complete description of all aspects and requirements required for this job.

The physical demands described here are representative of those that must be met by an Associate to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

• Interacts with management, fellow Associates and/or guests.
• Ability to verbally communicate effectively with guests and coworkers.
• Requires prolonged sitting or standing and mobility.
• Requires bending and reaching.
• Prolonged periods of standing and/or walking.
• Requires transporting, pushing, pulling, and maneuvering items weighing up to 25 lbs.
• Requires lifting items weighing up to 25 lbs.
• Requires eye/hand coordination.
• Requires use of standard office equipment.
• Requires basic math.
• Requires the ability to distinguish letters, numbers and symbols.
• Ability to comply with Policies and Procedures, Job Description, daily memorandums, chemical labels (SDS) and other instructions.
• Exposure to cleaning chemicals.