Medical Assistant- Call Center

Responsibilities

The Medical Assistant performs a wide variety of patient care duties under physician direction, including interviewing patients, measuring vital signs, venipuncture, procedure assistance, documentation in the Electronic Medical Record, room preparation, and front desk support as required.

• Participates in decision‑making and process improvement.
• Communicates effectively within and beyond assigned team.
• Focuses on the problem or issue, not the person.
• Assists with daily clerical operations, including answering multi‑phone lines and making copies of documents as necessary.
• Accurately files patient charts; including scanning documents into files as necessary.
• Schedules patient appointments as necessary, return visits and specialists.
• Pre‑authorizes prescriptions and clinical tests (CT, MRI, Ultrasound, etc.) as necessary.
• Other duties as assigned.

• A challenging and rewarding work environment.
• Competitive compensation & generous paid time off.
• Excellent medical, dental, vision and prescription drug plans.
• 401(k) with company match.
• Career development opportunities within UHS and its 300+ subsidiaries.

• High School Diploma or equivalent required.
• Completion of an accredited Medical Assistant Program required.
• Current BLS/CPR certification required.
• Medical Assistant Certificate of Completion and/or one year experience as a Medical Assistant.
• Familiarity with medical terminology required.
• Experience with patient check‑in and check‑out process (according to clinic protocol).
• General medical office procedures.
• Understand end‑of‑day cash balancing and charge reconciliation process (according to clinic protocol).

All UHS subsidiaries are committed to providing an environment of mutual respect where equal employment opportunities are available to all applicants and teammates. UHS subsidiaries are equal opportunity employers and as such, openly support and fully commit to recruitment, selection, placement, promotion and compensation of individuals without regard to race, color, religion, age, sex (including pregnancy, gender identity and sexual orientation), genetic information, national origin, disability status, protected veteran status or any other characteristic protected by federal, state or local laws.