Back Office Medical Assistant​/Pelvic Floor Therapy Technician

Las Vegas Urology is seeking a patient-focused, detail-oriented Back Office Medical Assistant / Pelvic Floor Therapy Technician to join our clinical team. This dual-function role supports physicians and Advanced Practice Providers with back-office clinical duties while assisting licensed providers with pelvic floor therapy services.

Back Office Medical Assistant Duties

• Room patients, obtain and document vitals, review medical histories, and prepare exam rooms
• Assist providers with urologic procedures, including setup, breakdown, cleanup, and documentation
• Perform wound care, specimen collection, injections, and medication administration as ordered
• Assist with catheter-related procedures, voiding trials, bladder instillations, and patient education
• Maintain sterilization standards, clinical compliance logs, and control books
• Manage prescription refill requests and assist with prior authorizations
• Answer patient calls, manage daily voicemails, and return calls within required timelines
• Perform clerical duties including scanning, faxing, emailing, and document management

Pelvic Floor Therapy Technician Support

• Assist licensed providers or Physical Therapists during pelvic floor therapy sessions
• Prepare treatment rooms and therapy equipment
• Escort, position, and monitor patients during therapy sessions while ensuring comfort and privacy
• Reinforce provider‑directed home exercise programs and education as instructed
• Maintain cleanliness, infection control standards, and proper storage of therapy equipment
• Document assigned therapy support activities in the electronic medical record
• Coordinate therapy scheduling and assist with patient flow

• High School Diploma or GED required
• Minimum 6 months to 1 year of medical assisting experience preferred
• Medical Assistant certification (AAMA or equivalent) preferred
• Experience in urology, women's health, pelvic health, or rehabilitation a plus
• Current BLS/CPR certification or ability to obtain upon hire

• Strong knowledge of back-office clinical procedures and medical terminology
• Professional, compassionate, and patient‑centered approach
• Comfortable assisting with sensitive examinations and pelvic health care
• Ability to multitask and work efficiently in a high‑volume environment
• Excellent communication, organizational, and teamwork skills
• High attention to detail and commitment to HIPAA compliance

• Frequent standing and walking; occasional bending, lifting, pushing, and stretching
• Ability to assist with patient positioning and transfers
• Manual dexterity for computer use, equipment handling, and clinical tasks
• Ability to function effectively in stressful or urgent clinical situations

• Established and respected medical practice in the Las Vegas Valley
• Team-oriented and supportive work environment
• Opportunity to grow skills in pelvic health and urology
• Competitive compensation and comprehensive benefits package