Medical Intake Coordinator

Location:

Las Vegas, NV

Company:
Mantro Mobile Imaging

Mantro Mobile Imaging is seeking an Intake Coordinator to support referral intake, scheduling, and result coordination within a regulated mobile diagnostic imaging program.

This role manages referrals and reports through multiple stages of the care coordination process and requires sound judgment, situational awareness, and a professional approach to documentation and communication.

• Manage imaging referrals from intake through scheduling within a regulated IDTF environment
• Review orders for completeness, accuracy, and required documentation
• Ask appropriate clarifying questions when information is incomplete or inconsistent
• Apply priority awareness when processing STAT and routine referrals
• Coordinate scheduling with patients, facilities, providers, and field staff
• Monitor exam progress and imaging status through completion and reporting
• Track receipt of final radiology reports and ensure timely delivery
• Communicate results to providers and facilities per protocol, including call-backs when required
• Escalate delays, STAT findings, or workflow issues appropriately
• Document all actions, communications, and outcomes thoroughly, accurately, and professionally
• Maintain records that are complete, consistent, and audit-ready
• Actively manage inboxes, queues, and task lists to prevent missed or delayed items

• 1–3 years of healthcare intake, scheduling, or medical administrative experience
• Experience in diagnostic imaging, radiology, or regulated healthcare environments preferred
• Strong documentation skills with attention to clarity, accuracy, and completeness
• Ability to evaluate information, identify gaps, and determine appropriate next steps
• Professional written and verbal communication skills
• Dependable attendance and consistent follow-through
• Ability to manage multiple priorities in a time-sensitive environment

• Takes ownership of assigned work and follows items through to resolution
• Approaches tasks with attention, curiosity, and a desire to understand the full process
• Communicates honestly, clearly, and responsibly
• Exercises discretion and professional judgment
• Maintains consistency and reliability in daily responsibilities

• Established, growing healthcare organization
• Clearly defined workflows and escalation paths
• Compliance-driven, professional operations
• Opportunity to build expertise in healthcare coordination and operations
• Meaningful role supporting patient care and provider relationships

Apply today. Qualified candidates will be contacted promptly for next steps.