Front Office Medical Assistant​/insurance verifications

We are seeking a detail-oriented and compassionate Front Office Medical Assistant to join our dynamic healthcare team. The ideal candidate will have a strong background in medical office procedures, excellent communication skills, and experience with insurance verifications. This role plays a crucial part in ensuring a seamless patient experience from the moment they enter our facility.

• ** Patient Engagement:**
  • Greet patients warmly as they arrive at the office.
  • Verify and update patient information, including demographics and insurance details.
  • Answer phone calls and respond to inquiries in a professional manner.
• ** Insurance Verification:**
  • Conduct pre-authorization and verification of insurance benefits prior to patient appointments.
  • Communicate with insurance companies to obtain necessary information regarding coverage and eligibility.
  • Ensure that all insurance information is accurately documented in patient records.
• ** Administrative Support:**
  • Schedule patient appointments and manage the office calendar effectively.
  • Prepare and maintain patient files, ensuring confidentiality and compliance with HIPAA regulations.
  • Assist with billing processes, including the submission of claims and follow-up on unpaid claims.
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  * Collaboration:
  
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  • Work closely with healthcare providers to facilitate smooth patient flow and address any patient concerns.
  • Assist with any other clerical duties as needed to support the front office operations.

• High school diploma or equivalent; medical assistant certification preferred.
• Proven experience in a front office or medical assistant role, particularly in insurance verification.
• Strong knowledge of medical terminology and insurance processes.
• Excellent interpersonal and communication skills, both verbal and written.
• Proficient in electronic health record (EHR) systems and Microsoft Office Suite.
• Ability to multitask and work efficiently in a fast-paced environment.
• Strong attention to detail and organizational skills.

• Competitive salary
• Health, dental, and vision insurance, 401K profit share
• Paid time off and holidays
• Retirement savings plan