Coordinator - Conference Management

Join to apply for the COORDINATOR - CONFERENCE MANAGEMENT role at The Venetian Resort Las Vegas.

• Ensure general appearance and condition of Congress Center is in proper order and quickly report maintenance issues to facilities.
• Work with Meeting Services, Facilities, and PAD to ensure all areas are coordinated and working in tandem to produce an outstanding Meeting Experience for our guests.
• Demonstrate a sense of urgency on behalf of the building when responding to client requests.
• Display a passion for Guest Service and Operational Excellence at all times.
• Build strong lasting professional relationships with the CCM team, all Operational Departments involved in Group Activities and with new and repeat customers.
• Show sensitivity to individual needs.
• Promote teamwork and a culture of continuous improvement.
• Ensure all events are set to the Banquet Event Order (BEO).
• Supports and encourages the department through acts and deeds.

• Must be able to make sound customer focused yet prudent financial decisions when offering compensation when service failures occur.
• Actively participates, leads, and inspires team members in Daly Serenades.
• Displays a passion for guest service and operational excellence at all times.
• Earns respect and leads with respect.
• Promotes an atmosphere of team member empowerment and collaboration.
• Able to build strong lasting professional relationships with the CCM team and all operational departments involved in group activities.
• Promotes teamwork and a culture of continuous improvement.
• Check all function and non-function space for proper lighting, temperature, cleanliness.
• Accurately manage changes from the client for events for both Food and Beverage, Meeting Set, and AV needs.
• Complete Daily Group Log in an accurate and tactful manner.
• Attend the Daily BEO Meeting if and when required.
• Consistent and regular attendance is an essential function of this job.
• Performs other related duties as assigned.

All The Venetian Resort Team Members are expected to conduct and carry themselves in a professional manner at all times. Team Members are required to observe the Company’s standards, work requirements and rules of conduct.

• 21 years of age
• Proof of authorization/eligibility to work in the United States
• College degree or degree within the Hospitality field preferred
• 1-year minimum experience in 500+ room Resort/Hotel preferred
• Must be able to obtain and maintain an Alcohol Awareness Card (TAM) and a Health card and any other certifications or license, as required by law or policy.
• Working knowledge of both meeting room sets and basic catering functions.
• Must have a working knowledge of Word, Excel, MS Outlook - EBMS (preferred) – Social Tables (preferred).
• Able to work across functional areas to improve ability to execute group needs
• Able to read, understand, and interpret BEOs, GTD Sheets, and Client Specs
• Able to produce BEOs from Client Specs
• Ability to communicate clearly and effectively in English, both spoken and written form
• Strong interpersonal skills with the ability to communicate effectively with guests and other Team Members of different backgrounds and levels of experience.
• Must be able to work varied shifts, including nights, weekends and holidays.

• Lift or carry 75 pounds, unassisted, in the performance of specific tasks, as assigned.
• Physically access all areas of the property and drive areas with or without a reasonable accommodation.
• Maintain composure under pressure and consistently meet deadlines with internal and external customers and contacts.
• Ability to interact appropriately and effectively with guests, management, other team members, and outside contacts.
• Ability for prolonged periods of time to walk, stand, stretch, bend and kneel.
• Work in a fast-paced and busy environment.
• Work indoors and be exposed to various environmental factors such as, but not limited to, CRT, noise, dust, and cigarette smoke.

Entry level

Full-time

Project Management and Information Technology

Gambling Facilities and Casinos