Cabana Host; Seasonal

POSITION OVERVIEW

The Cabana host plays a crucial role in ensuring a positive and welcoming experience for all guests. This position involves a combination of administrative tasks, customer service, and maintaining a safe and organized pool environment.

The following and other duties may be assigned as necessary:

• Sell cabanas, daybeds & firepits
• Effectively and professionally build & maintain a clientele base
• Leverage your clientele base to drive business to the pool and property
• Greet and assist guests in a friendly and professional manner
• Provide information about pool services, programs, and policies
• Anticipate guest needs and provide assistance with seating cabanas and daybeds
• Respond to and resolve any guest complaints
• Assisting with cabana arrivals/departures and walk‑ins and all other tasks associated with cabana check‑ins and check‑outs
• Ensure cabanas are set up prior to opening each day
• Ensure accurate and efficient registration of pool guests
• Be prepared to knowledgeably answer any questions your cabana guests may ask about offerings at the pool and inside the hotel
• Work closely with VIP, FDL, PDL Room, guest experience services and F&B team to ensure guests are receiving the highest level of service possible
• Provide information regarding pool schedules, events, and policies
• Handle cash transactions accurately and securely
• Enforce pool safety rules and regulations
• Monitor pool area for any unsafe conditions and report issues promptly
• Collaborate with lifeguards and management to address safety concerns
• Assist with scheduling of pool events, classes, and programs
• Assist with organizing pool equipment and maintaining a tidy workspace
• Temporary or permanent duties and responsibilities may be added to or modified as deemed necessary

To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. Must be at least 21 years of age.

• Sell cabanas, daybeds & firepits
• Effectively and professionally build & maintain a clientele base
• Leverage your clientele base to drive business to the pool and property
• Greet and assist guests in a friendly and professional manner
• Provide information about pool services, programs, and policies
• Anticipate guest needs and provide assistance with seating cabanas and daybeds
• Respond to and resolve any guest complaints
• Assisting with cabana arrivals/departures and walk‑ins and all other tasks associated with cabana check‑ins and check‑outs
• Ensure cabanas are set up prior to opening each day
• Ensure accurate and efficient registration of pool guests
• Be prepared to knowledgeably answer any questions your cabana guests may ask about offerings at the pool and inside the hotel
• Work closely with VIP, FDL, PDL Room, guest experience services and F&B team to ensure guests are receiving the highest level of service possible
• Provide information regarding pool schedules, events, and policies
• Handle cash transactions accurately and securely
• Enforce pool safety rules and regulations
• Monitor pool area for any unsafe conditions and report issues promptly
• Collaborate with lifeguards and management to address safety concerns
• Assist with scheduling of pool events, classes, and programs
• Assist with organizing pool equipment and maintaining a tidy workspace
• Temporary or permanent duties and responsibilities may be added to or modified as deemed necessary

This position does not have supervisory responsibilities.

Fontainebleau Las Vegas is committed to ensuring an inclusive space and sense of belonging for our Members. We believe our workforce should reflect the vast diversity of the communities we serve, and that diverse voices should be intentionally integrated into our work. We foster a culture of difference and diversity of identity, experience, and perspective, while actively striving for inclusive behaviors across our Company.

By promoting these values and…