Resort Airline Check-in Agent GSC

Bags, a Metropolis company, is on a mission to make every moment matter for a world on the go. As part of the largest mobility network in North America, we combine innovative technology with a customer-first mindset to transform the travel experience-especially m curbside to gate, our services eliminate the stress of traditional travel by streamlining baggage handling, check-in, and other key touchpoints.

With over 23,000 employees across 4,000+ locations in North America and Europe, we’re reimagining how people move through their journeys-saving time, reducing hassle, and ensuring every step feels effortless and efficient.

Position Type (Portal Searching) Part-Time

Category (Portal Searching) Airport Services

Location (Location assigned to this requisition will be billed for any background checks and drug tests ordered against this requisition) :
Location US-NV-LAS VEGAS

Location (Location assigned to this requisition will be billed for any background checks and drug tests ordered against this requisition) :
Address 2 2000 LAS VEGAS BLVD

Location (Location assigned to this requisition will be billed for any background checks and drug tests ordered against this requisition) :
City LAS VEGAS

Location (Location assigned to this requisition will be billed for any background checks and drug tests ordered against this requisition) :
State/Province NV

Location (Location assigned to this requisition will be billed for any background checks and drug tests ordered against this requisition) :
Postal Code

LAS VEGAS NV United States

• This is a Resort Airline Check-in Agent Ground Security Coordinator (GSC) position starting at $15.00 per hour (plus tips)
• Part Time Positions Available
• Must have the ability and availability to work weekends and holidays, open availability is preferred
• Must be able to complete airline compliance training within company-given timeframe
• Must be able to take and pass the first available GSC Class
• Previous 1-2+ years of customer service experience is preferred - Paid Training
• Open the resort in a timely manner, GSC are scheduled to start as early as 4:45am
• Establish the gameplan for the day
• Assess any Disney look issues with employees
• Have basic knowledge troubleshooting the computer equipment
• Comply with all TSA and Airline Regulations. Immediately and warmly greet Guests as they approach the desk.
• Assist guest with check-in of luggage to appropriate airlines. Verify the guest flight itinerary and
• number of bags being checked.
• Input guest information for those who have not previously enrolled in the process.
• Process the check in of the guests' bags to include charging guests credit card for bags as per airline requirements.
• Weigh guests' bags to verify appropriate weight of bags and charge for overweight bags.
• Appropriately tag guest luggage with destination tags.
• Provide Boarding Pass, Luggage Claim tickets and receipt (if applicable) to guests before they leave desk.
• Immediately upon accepting luggage and completion of processing guest, secure luggage; place bingo on sheet associated with the cage.
• Before securing cage, verify bingo sheet to luggage in cage, if matches, secure cage using appropriate seal.
• Safely takes secured cage to ASIG truck for departure and bring empty cages to RAC area.
• Must possess excellent verbal and written communication skills.
• Maintain a positive, friendly and professional manner at all times
• Organize and stock the RAC desk.
• Uphold clients guest service guidelines and values.
• Need to be able to manage payments (credit card) received from guests
• At end of shift ensures that all excessive cages are removed by ASIG.
• Answer telephones and guest questions.
• The ability to manage simple addition.

Work at a busy resort assisting guests by…