Health Club Attendant Caesars Palace LV

Las Vegas, NV, United States (On-site)

WE ARE CAESARS
At Caesars Entertainment, our Mission, Vision & Values reflect our unique purpose, providing people with possibilities and places to have fun. Our Mission, Vision & Values represent a unifying and inspiring way forward, and all Team Members are expected to uphold them.
Our Mission
: “Create the Extraordinary"
Our Vision
: “We create spectacular worlds that immerse, inspire and connect you. We don’t perform magic; we create it with excellence.”
Our Values
: “Blaze the Trail, Together We Win, All-In on Service”
Our corporate social responsibility framework, People Planet Play, represents our continuous dedication to enhancing economic development, uplifting the wellbeing of our Team Members and their families, and making positive contributions to the communities we operate in.

The Spa Attend antis responsible formaintaininga clean, organized, and functional environment throughout the spa and fitness areas. They ensure the highest standards of hygiene and service by diligently overseeing the spa’s wet facilities (saunas, steam rooms, roman bath, jacuzzi), locker rooms, linen management, and food and beverage offerings. The Spa Attendantassistsguests with their needs, provides guidance on available amenities, and always ensures comfort and satisfaction

• Complete daily opening and closing duties for the fitness center and spa.
• Greet guests with warmth and professionalism, creating a positive and inviting atmosphere from the moment they enter the spa, fitness center,and wellness spaces.
• Assist with check-in at the wet facility area, ensuringoptimalbooking flow and minimal wait times for guests.
• Ensure the vanity, showers, ice buckets, food stations and waiting areas are always tidy, organized, and aligned with the spa's calming and professional atmosphere.
• Manage the linen running, setting up and restock as per operations requires.
• Maintain and organize theattendantstorerooms, take inventory of all amenities and flag to direct report for reordering.
• Ensure all facilities are functional and in good working condition.
• Provide exceptional five-star service to guests, ensuring personalized experience. Address guest inquiries, concerns, and requests promptly, ensuring satisfaction at every stage of their visit.
• Maintainaccurateguest records, process any F&B sales to guestbill, payments, andassistwith administrative tasks such as updating guest profile notes, sales inPOS,and tracking inventory.
• Communicate effectively with providers and receptionteamto ensure smooth operations and to relay guest preferences or special requests.
• Hit sales conversion targets and monthly financial goals of the services and retail aspects of the business as set by Spa Management.
• Attend all mandatory meetings and training courses as set out by Spa Management.
• Perform all tasks assigned by Spa Management.

• Must be 21 years of age or older.
• Education:
  
  High School Diploma or Equivalent.
• Alcohol Awareness Card (TAM).
• NV Food Handler’s Card.
• Customer service excellence:
  Strong interpersonal and communication skills with the ability to create a friendly, welcoming environment.
• Experience:
  
  1 year of experience in luxury hospitality or 5-star spa is preferred.
• Organizational skills:
  Ability to manage multiple tasks such as scheduling, guest tours, locker management, F&B service, and retail sales in a fast-paced environment.
• Attention to detail:
  Accuracy in handling guest requests, treatment recommendations and any guest request.
• Sales acumen:
  Comfortable promoting and selling spa products and services to guests in a non-pushy, consultative manner.
• Professional demeanor: A polished,…