Beverage Shift Manager; Planet Hollywood LV

Las Vegas, NV, United States (On-site)

WE ARE CAESARS
At Caesars Entertainment, our Mission, Vision & Values reflect our unique purpose, providing people with possibilities and places to have fun. Our Mission, Vision & Values represent a unifying and inspiring way forward, and all Team Members are expected to uphold them.
Our Mission
: “Create the Extraordinary”
Our Vision
: “We create spectacular worlds that immerse, inspire and connect you. We don’t perform magic; we create it with excellence.”
Our Values
: “Blaze the Trail, Together We Win, All-In on Service”
Our corporate social responsibility framework, People Planet Play, represents our continuous dedication to enhancing economic development, uplifting the wellbeing of our Team Members and their families, and making positive contributions to the communities we operate in.

The Assistant Beverage Manager oversees the day to day activities of multiple beverage outlets and directly supervises all corresponding personnel. This responsibility encompasses profitability, employee relations and customer relations.

• Directly supervise all Beverage personnel and operations during assigned shifts.
• Ensure all activities and job duties are performed according to established company and departmental policies, procedures and goals.
• Properly schedule employees in accordance with customer volumes.
• Resolve customer claims or other disputes between subordinate employees in a fair and patient manner.
• Seek ways in which to reduce departmental operating costs without affecting the quality of beverage or service.
• Keep the Beverage Manager informed of all pertinent information and irregularities occurring in the Beverage Department.
• Make sure prompt, courteous service is consistently provided to all customers and that employees conduct themselves in a professional manner at all times.
• Interact effectively with all other departments.

• Must have knowledge of beverages, glassware, and garnishes. Work requires a minimum of 1 year Beverage Supervisory experience.
• Work requires effective communication in English, both verbal and written form in a professional manner.
• Must present a neat and professional appearance.
• Work requires interactions with customers, public and co-workers.
• Work requires schedule flexibility which may include nights, weekends, holidays, and overtime as needed.

ADDITIONAL REQUIREMENTS:

• Fast paced, high volume environment involving constant interaction with staff and public.
• Shifts may vary based on business needs.
• Must be able to handle intoxicated guests in a professional manner.
• Must be able to tolerate secondary tobacco smoke.

With 2,500 beautifully designed guest rooms and suites showcasing some of the best views in town, Planet Hollywood encompasses more than 100,000 square-feet of gaming, several lounges, various restaurants including Gordon Ramsay BurGR.

TOGETHER WE WIN
We believe in delivering family-style service—an approach that fosters warmth, connection, and a genuine sense of belonging. Our team treats every guest and colleague with the same care and hospitality we would extend to family, creating a welcoming environment built on respect, teamwork, and personalized attention. Whether assisting customers or collaborating with coworkers, we prioritize service that is thoughtful, supportive, and rooted in genuine relationships.

DISCLAIMER
These statements are intended to describe the general nature and level of work being performed in this position. They are not intended to be construed as an exhaustive list of all responsibilities, duties and skills required of the position. The Company reserves the right to make changes to the job…