Assistant General Manager

WAKUDA is a modern Japanese fine dining concept created by 50 Eggs Hospitality Group in partnership with two-Michelin-starred Chef Tetsuya Wakuda. Inspired by Tokyo's Golden Gai district, WAKUDA blends traditional Japanese craftsmanship with contemporary luxury hospitality, innovative design, and exceptional cuisine.

With established locations in Las Vegas and Singapore, and upcoming openings in Dallas and Macao scheduled for Fall 2027, WAKUDA continues its international expansion, bringing its distinctive approach to modern Japanese fine dining to new markets.

WAKUDA is recognized for its refined culinary offerings, exclusive omakase experiences, premium wine and sake program, and highly personalized hospitality. Located at The Venetian Resort, WAKUDA Las Vegas delivers a sophisticated dining experience where precision, attention to detail, and exceptional service define every guest interaction.

The Assistant General Manager (AGM) is a senior hospitality leader who supports the restaurant's daily operations, financial performance, service excellence, and team development.

This position requires an accomplished professional with extensive luxury fine-dining experience, strong business acumen, exceptional leadership, and a sophisticated understanding of discerning guest expectations.

The AGM serves as the General Manager's primary operational partner, ensuring consistent execution of WAKUDA's hospitality standards while developing a high-performing team.

This highly visible, hands-on leadership position requires an active presence in the dining room. The successful candidate must confidently lead managers and service professionals, anticipate guest needs, make sound operational decisions, and maintain exceptional standards in a demanding, high-volume luxury dining environment.

Duties include, but are not limited to, the following:

• Lead exceptional hospitality experiences reflecting WAKUDA's luxury positioning and Japanese service philosophy.
• Maintain a visible, engaged presence throughout the dining room during service.
• Demonstrate expertise in personalized service, anticipating guest needs, and maintaining discretion.
• Build relationships with VIP guests, repeat clientele, hotel executives, concierge teams, and business partners.
• Personally engage with guests to ensure expectations are consistently exceeded.
• Resolve guest concerns professionally through effective service recovery.
• Oversee private dining experiences, VIP reservations, special occasions, and high-profile events.
• Champion omotenashi by creating thoughtful,memorable experiences through genuine hospitality.

• Support the General Manager in overseeing daily restaurant operations.
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• Assume operational leadership responsibilities in the General Manager's absence.
• Direct front-of-house operations to ensure consistent service execution and efficiency.
• Oversee reservations, seating strategies, table management, service pacing, and dining room utilization.
• Ensure appropriate staffing and deployment based on business demands.
• Conduct pre-service inspections to maintain exceptional presentation and cleanliness standards.
• Partner with culinary and beverage leadership to ensure seamless service coordination.
• Identify operational inefficiencies and implement improvements without compromising hospitality.
• Maintain proficiency with POS systems, reservation platforms, scheduling tools, and operational reporting.

• Lead, mentor, and develop restaurant managers, supervisors, and hourly service professionals.
• Establish clear performance expectations and maintain accountability.
• Support recruitment,…