Stadium Swim at Circa - VIP Services Coordinator

8 Fremont Street Experience, Las Vegas, NV 89101, USA

Posted Tuesday, August 18, 2026 at 7:00 AM

The VIP Services Coordinator is responsible for overseeing the daily operations of the VIP services division, as well as acting as a brand ambassador for Circa and Stadium Swim.

• Accountable for overseeing the daily operational needs of the VIP services division regarding VIP reservations and overall management of the entrance into Stadium Swim.
• Oversee all Pool Hosts, reporting to the Director of Pool Operations.
• Facilitates staff training and education in conjunction with senior management.
• Accountable for ensuring the Circa standards of service are consistently being upheld.
• Responsible for overseeing the daily set-up and breakdown of the guest-facing entry areas prior to the venue opening for business.
• Communicate all pertinent daily information regarding Stadium Swim to all essential team members.
• Facilitates beginning-of-day and end-of-day venue reporting regarding the VIP services division.
• Responsible for following all designated emergency procedures and understanding duties in the event an emergency arises.
• Provides constant visual surveillance of pool and surrounding area identifying any potential safety or emergency situations.
• Communicates and interacts professionally with guests and team members at all times, addressing concerns and providing information in a courteous manner.
• Assists guests with requests or concerns, offering appropriate alternatives when possible, resolving problems seeking assistance from senior management when necessary.
• Understands, enforces and adheres to all Circa and departmental policies and procedures, embraces company culture and takes pride in the resort and its amenities.
• Understands and well-versed in the resort features and services including all outlets, hours of operation, activities, and events available to guests.
• Attends required training classes and incorporates new standards, service knowledge and safety into daily work practices.
• Solution oriented, looks for opportunities to assist peers, guests, other departments, or leaders at all times.
• Performs all other job-related duties as assigned and has flexibility to perform other job-related tasks as deemed necessary by senior management.

• Candidates must be a minimum of 21 years of age.
• A minimum of 1-2 years’ work experience working in a marketing role in a high-volume beverage, day club, casino or pool setting preferred.
• Ability to perform basic mathematics, as well as possess a strong understanding of business-related software such as Microsoft Office or similar.
• Willing to work in a loud environment where smoking is present.
• Must have the ability to withstand high temperatures, heat, and sun exposure.
• Ability to stand for long periods of time.
• Existing customer database strongly desired, but not required
• Ability to network and comfortably communicate with others to develop business.
• Must be able to communicate in English with guests, management, and other employees to their understanding. Additional foreign language a plus.
• Ability to initiate and maintain an upbeat and relaxed environment on a consistent basis.
• Consistently maintain a well-groomed appearance, posture and hygiene deemed by management.
• Must exhibit strong motivational and developmental skills, as well as a positive "whatever it takes attitude."
• Must be available to work all shifts and days including opening and closing shifts.
• Candidates should possess basic knowledge of the Las Vegas area and attractions.
• Willingness to participate in promotional campaigns & promote upcoming events via social platforms.
• Exceptional organizational skills and high attention to detail.
• Candidates…