Public Area Attendant - Reserve

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Public Area Attendant - Reserve

Las Vegas, NV, US

Position Title:
Public Area (PA) Attendant
Reports To:
Public Area Supervisor
Department:
Public Area
Shift: Day, Swing and Graveyard
Role: The Public Area Attendant is responsible for maintaining a clean, sanitary, and welcoming environment throughout all public areas. This includes responding promptly to requests such as drink spills, biohazards, or guest assistance. The attendant is expected to perform all duties in accordance with departmental standards and consistently meet or exceed performance expectations. Adheres to all Company, Safety and Department policies and procedures.

Fosters teamwork and provides excellent guest service, anticipates guest needs to exceed guest expectations. Builds brand loyalty by living the JW Marriott Core Values.

Qualifications:

• Education: High School Diploma or GED
• Experience: Previous housekeeping experience in a hotel, resort, or similar environment
• Skills:
  • Ability to verbally communicate effectively with guests and team members
  • Strong attention to detail to ensure cleanliness standards are consistently met
  • Effective time management, including the ability to prioritize tasks and work independently
  • Dependability and strong work ethic, with the ability to follow established procedures
  • Ability to work in a fast ‑ paced environment while maintaining a positive and professional demeanor
  • Basic problem ‑ solving skills, especially when responding to spills, hazards, or guest needs
  • Physical stamina, including the ability to stand, walk, bend, and lift as required for extended periods
  • Teamwork skills to collaborate smoothly with housekeeping, maintenance, and other departments
• Required:
  • Must be able to speak and understand basic English to ensure safe performance of job duties and effective communication with guests and team members, as permitted

Required Work Cards needed:

• N/A

Key Responsibilities: Responsibilities include, but are not limited, to the following:

Lobbies and Common Area:

• Clean and sanitize all glass doors, handle doors, ADA bars, chairs, handrails, tables, and counters within Public Areas
• Clean finger prints, dirty and/or smudges on doors, glass, tables, and counters as often as need it.
• Vacuum all carpets as need it
• Dust mop and damp mop all tile flooring, always using caution signs to prevent any guest or associate injury.
• Clean and sanitize all 6 guest elevators as well as the 2 employee elevators (including elevator tracks)
• Dust all furniture including table and chairs legs,
• Clean phone booth areas, business center, computer desk (wipe phones, ledges, monitors, keyboards)
• Empty and clean all trashcans and replace plastic bag through all property
• Clean and refill ashtrays as needed.
• Report and/or address all maintenance issues or a safety hazard as appropriate

Grounds, Spa, Pool and Common Area:

• Clean and sweep the pathways, pool bar, pool restrooms, pool deck, Ceres’s patio, Parian patio.
• Clean and sanitize pool/spa restrooms, stools, toilets, doors, floors and showers
• Clean and sanitize waiting room, showers, toilets, sinks, sauna and steam room and Jacuzzi.
• Clean and sanitize fitness room (equipment, restrooms, furniture, pictures, etc.).
• Replenish restroom, pool, shower and fitness room supplies as needed, including:
  Towels, toilet paper, Kleenex, hand soap, personal product dispenser etc.
• Clean and empty the trashcans at pool, cabanas, pool deck, Jacuzzi, guest valet at both lobbies.
• Power wash pathways, cabanas, patios and all pool furniture
• Polish the Valencia escalator and check all stairwells
• Clean and sanitize furniture, floors, and all guest areas at the…