HR Shared Services Specialist

Description

Position Summary

Credit One Bank is seeking an HR Shared Services Specialist to join our Human Resources team. This role serves as a key resource supporting a broad range of HR functions across the employee lifecycle, including onboarding, employment eligibility verification, background screening, HR compliance, employee records management, HR reporting, process improvement, and employee support.

The HR Shared Services Specialist will partner closely with Talent Acquisition, Employee Relations, Benefits, Payroll, Compliance, and business leaders to deliver a seamless employee experience while ensuring HR processes are executed accurately, efficiently, and in compliance with applicable laws, regulations, and company policies.

The ideal candidate will have strong HR operations experience, exceptional attention to detail, extensive knowledge of Form I-9 and employment verification requirements, and experience supporting onboarding and pre-employment processes in a fast-paced environment.

Summary Of Essential Job Functions

• Serve as a primary HR Shared Services resource supporting employees, managers, and HR team members.
• Respond to employee and manager inquiries regarding HR policies, procedures, and programs.
• Maintain employee personnel files and HR records in accordance with company policies and record retention requirements.
• Support HR audits, reporting requests, compliance reviews, and operational initiatives.
• Assist with HR projects, process improvement initiatives, and system implementations.
• Partner across Human Resources to ensure an efficient and consistent employee experience throughout the employee lifecycle.
• Identify opportunities to improve HR processes, service delivery, and operational effectiveness.

• Coordinate and administer onboarding activities for new hires.
• Manage pre-employment processes, including background checks, employment verification, drug screenings, and onboarding documentation.
• Monitor background screening results and coordinate resolution of outstanding pre-employment requirements.
• Serve as a point of contact for candidates and new hires throughout the onboarding process.
• Ensure all required new hire documentation is completed accurately and timely.
• Partner with Talent Acquisition, Payroll, Benefits, IT, Security, and hiring managers to support employee onboarding and readiness.
• Monitor onboarding completion and proactively follow up on outstanding tasks and documentation.
• Support employee lifecycle transactions including promotions, transfers, organizational changes, leaves of absence, and terminations.
• Assist with offboarding activities and employee record updates.

• Serve as the Human Resources subject matter expert for Form I-9 administration and employment eligibility verification processes.
• Ensure compliance with federal employment verification regulations and company policies.
• Manage employment eligibility verification, E-Verify activities, and reverification requirements.
• Conduct regular I-9 audits and remediation efforts to ensure accurate and compliant records.
• Monitor expiring work authorizations and coordinate timely renewals.
• Prepare documentation and support internal, external, and regulatory audits related to employment eligibility and compliance.
• Maintain current knowledge of I-9 regulations, employment authorization requirements, and related employment laws.

• Support Talent Acquisition operations through process audits, administrative support, reporting, and compliance activities.
• Serve as the Talent Acquisition point of contact for audit requests, risk assessments, and process…