Triage Specialist, Test Engineering

Our teams are made up of engineers, researchers, innovators, dreamers, and doers. Together, we can change the world. As we continue to build and deploy our technology, we put our people first.

A Triage Specialist is responsible for accurately reviewing data that has been collected from, but not limited to Public Road Evaluation (PRE) testing and performing first-level Root Cause Analysis and quality checks for third party Triage Contractors. They communicate between Engineering and component teams and help to improve Triage outcomes. This role will identify gaps and assist in creating processes that will enhance Triage throughput.

Efficiency and quality is critical, but ultimately, a Triage Specialist plays a key role in maintaining the safety standards of how the AV performs on the road.

• Perform Level 1 Root Cause Analysis (RCA) on several different test modalities, including, but not limited to, public roads, closed courses, and simulation
• Work closely with third-party Triage contractors to help improve quality and throughput
• Closely partner with the Autonomy Team to maintain a rapport for a rapid and iterative feedback loop
• Drive the issue identification, analysis/introspection, mitigation, and reporting lifecycle with the Triage engineers
• Thoroughly understand the different components of the software stack and maintain knowledge as things change, including expected behaviors and visual representation across various tools
• Show initiative and be a valued team member in our innovative, fast-paced, technical environment where cooperative teamwork across locations is the norm
• Analysis of simulated AV scenarios
• Accurately categorize events into a range of categories and types
• Tag logs to reflect search optimization and metrics which are appropriate for each
• Create and manage events on internal Triage developed tooling
• Investigate any logs that have extenuating circumstances that may have previously prevented a reviewer from completing their task, ending in a fully reviewed log
• Participate in the recurring standup to address new concerns and assignments that may need to be undertaken. This may include new information on which routes need to be prioritized and changes in the Triage process that need to be implemented
• Oversee and aid in the training of new team members and provide feedback on any misidentified incidents, and coach better practices to improve team efficiency
• Provide feedback on newly implemented tools and ways that they have impacted the review process in both a critical and positive manner
• Create and update process documentation as needed
• Able to travel domestically
• Other duties as assigned

• Enthusiasm for the AV industry as well as safety and mobility
• Be proficient in working across a suite of proprietary software tools and applications
• Ability to understand technical terminology regarding the software stack and each contributing component
• Work in a fast-paced, dynamic environment across multiple time zones with strong communication and collaboration
• Demonstrated problem-solving skills and ability to think logically and remove bias from the evaluation of problems
  
  Posses a detail-oriented mindset focused on safety
• Strong troubleshooting, debugging, analytical, and creative problem-solving skills
• Have a strong attention to detail and be able to work independently
• Able to analyze data for long periods without sacrificing efficiency and accuracy
• Experience in data quality assurance
• Experience with software engineering concepts, including requirements analysis, source control, and build processes

• Experience using issue tracking and configuration management tools (E.g: Atlassian Confluence, Jira, Git.)
• Experience with software release management and release testing
• Entry-level experience with Linux and scripting languages (E.g: Bash/Shell, Python)
• Data Analysis experience and SQL
• Experience with the testing of autonomous vehicles
• Thorough understanding of robotics systems, including sensors, actuators, mechatronics, and software systems

While performing the duties of this job, the employee is frequently required to sit, talk, or hear. The employee is occasionally required to stand and at times for long periods; walk; use hands to finger, handle, or feel; reach with hands and arms. The employee must occasionally lift and move up to 50 pounds. This position is not restricted to any one site.

You will be responsible for traveling to all domestic and international testing locations.

expected to travel for 1 week each quarter visiting all of our testing sites - mostly to LV, but also domestically as needed for the business.

The salary range for this role is an estimate based on a wide range of compensation factors including but not limited to specific skills, experience and expertise, role location, certifications, licenses, and business needs. The estimated compensation range listed in this job posting reflects base…