Technical Program Manager

POSITION OVERVIEW

The Technical Program Manager is responsible for driving the successful planning, execution, and delivery of complex technical programs within the organization. This role combines project management expertise with technical knowledge, facilitating cross‑functional teams to meet ambitious goals while ensuring alignment with business objectives. The TPM will work closely with vendors, engineering, product management, and other stakeholders to ensure smooth communication, prioritization, and the on‑time delivery of high‑quality software solutions and systems.

The following and other duties may be assigned as necessary:

• Define and oversee the strategic direction of technical programs and ensure alignment with company objectives
• Develop comprehensive program roadmaps, project timelines, and resource plans, identifying key milestones and deliverables
• Establish measurable success criteria, KPIs, and metrics to track progress and ensure program success
• Lead and coordinate cross‑functional teams of engineers, product managers, designers, and other stakeholders
• Facilitate regular meetings, such as sprint planning, retrospectives, and status updates, to ensure effective communication and timely problem resolution
• Serve as the point of contact for any escalations or risks within the program, addressing challenges and making course corrections as needed
• Manage the end‑to‑end lifecycle of technical programs from initiation through to delivery, including ideation, design, development, testing, and release
• Drive project execution, ensuring teams are meeting milestones, timelines, and quality expectations
• Identify and mitigate risks early, balancing trade‑offs between scope, time, and resources