IT Systems and Applications Specialist

COMPANY BIO

The Original Roofing Company (TORC) has been doing business in Las Vegas and surrounding areas since 1964. We are a Division of Roofing Corp of America, #4 of the Top 150 Roofing Companies, and the fastest-growing roofing company in the nation, with Fifteen businesses in Twelve states and Twenty‑Six locations and over 750 million dollars in annual revenue and growth. Being part of a national company allows us to offer our employees benefits that other Roofing companies cannot, such as 401K with employer match up to 4%, Teladoc – which gives our employees access to a doctor 24/7 free of charge, health insurance, vision, dental, life insurance, supplemental insurance options, and profit sharing.

As quickly as our locations and sales have increased in each region, so have the growth opportunities for our employees. Our goal is to grow our employee base organically. Promoting within creates a stable work environment, allowing our employees to grow with the company personally and financially.

The IT Systems & Applications Specialist will design, implement, and maintain technology solutions that support business operations and growth at The Original Roofing Company (TORC) in Las Vegas, NV. This role combines responsibilities in IT systems administration, technical support, and custom application development to ensure the reliability, security, and efficiency of TORC’s computing environment. The Specialist will work collaboratively with departments across the organization to optimize internal systems, enhance integrations, and automate workflows.

In addition to managing core infrastructure, this role will contribute to cross‑functional IT projects, providing technical expertise to improve efficiency, drive innovation, and deliver technology solutions that align with organizational goals.

• Provide hands‑on technical assistance to end users for hardware, software, and network issues.
• Configure, maintain, and troubleshoot Windows workstations, printers, and peripheral devices.
• Install and update approved software and hardware systems in accordance with company standards.
• Utilize ticketing and remote support tools to diagnose and resolve issues efficiently.
• Maintain accurate IT documentation, asset inventories, and configuration records.
• Collaborate with IT team members to implement system policies, security controls, and operational improvements.

• Administer and maintain Microsoft 365, Active Directory, and Windows Server environments.
• Support and monitor network infrastructure including firewalls, switches, and VPNs.
• Manage backups, imaging, and patch management routines to ensure system reliability.
• Assist with data security, disaster recovery, and compliance initiatives.
• Evaluate and optimize performance across servers, endpoints, and cloud systems.
• Maintain and enforce system security practices to protect sensitive data and infrastructure integrity.

• Design, develop, and maintain custom applications to automate business processes and improve efficiency.
• Develop integrations between enterprise platforms such as Laserfiche, Salesforce, ERP, and other business systems.
• Write clean, maintainable code using C#, .NET, JavaScript, and related technologies.
• Create and manage REST/JSON APIs and third‑party system integrations.
• Debug, test, and enhance existing programs for improved performance and usability.
• Maintain technical documentation, version control, and coding standards across all projects.
• Consult with IT leadership and system users to understand business requirements and translate them into technical solutions.

• Support cybersecurity initiatives including multi‑factor authentication (MFA), endpoint protection, and access management.
• Research, recommend, and implement new technologies to improve system performance and efficiency.
• Contribute to IT process documentation, workflow automation, and continuous improvement efforts.
• Collaborate with management and cross‑departmental teams to align IT strategies with organizational goals.
• Promo…