Social Media Data Entry Specialist, New Grad

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Job Summary:

TELUS Digital is a global arm of TELUS Corporation, a major telecommunications service provider in Canada. They are seeking a Data Annotator who will engage in diverse projects involving data annotation to label and categorize content on a short-form video streaming platform, enhancing AI algorithms for content moderation and recommendation systems.

Responsibilities:

• Engage in diverse projects involving data annotation, analysis, and identification of content repository samples, ensuring accuracy, consistency, and high recall rates while adhering to predefined guidelines

• Implement and maintain data classification and taxonomy standards, demonstrating a thorough understanding of business objectives while collaborating effectively with the data team

• Assist the AI team in enhancing algorithm recognition and machine learning capabilities by analyzing recommended data labels, providing substantiated suggestions for annotation/labeling, and contributing to discussions on algorithm model improvements

• Develop a comprehensive understanding of the business landscape, examine data samples across various business segments, and refine the classification standards for data labels and sample databases

• Enhance data annotation workflows, optimize label sampling and review processes, and boost the efficiency of both manual and automated annotation standards

Qualifications:

Required:

• Fundamental computer proficiency with strong data entry capabilities

• Adaptable to change and flexible in dynamic environments, embracing new projects and shifting priorities with ease

• Strong independent work ethic with the ability to self-manage

• Ability to learn, implement and adapt to constantly changing procedures and policies

• Demonstrated stable job tenure

• Strong emotional intelligence and resilience to overcome negative interactions or exposure to severe and/or graphic content

• Sound coping, emotion regulation, and stress-management skills

• Ability to perform duties objectively, devoid of inherent biases or personal beliefs

• Accurate and critical work attitude

• Proclivity towards complying with procedures, policies and objectives set in place and taking a disciplined approach when undertaking tasks

• Strong prioritization skills

• Ability to think critically and make quick decisions

• Enthusiastic and proactive team player

• Collaborative and has a growth mindset

• Strong spelling, grammar, and reading skills

• Professionalism and ability to work with diverse personalities and uphold high integrity standards, adhering to all privacy and confidentiality requirements

• Flexibility to work a 40 hr work week during any day/any shift as needed within the program’s hours of operation: 8:00 am to 6:00 pm | Monday - Friday (subject to change based on business needs)

• High school diploma or equivalent

Preferred:

• Experience in content or community moderation is a plus

Company:

Telus Digital provides data solutions and human intelligence services. Founded in 2005, the company is headquartered in Vancouver, British Columbia, CAN, with a team of 10001+ employees. The company is currently Public Company.

• Seniority level
  
  Entry level

• Employment type
  
  Full-time

• Industries Software Development

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