Analyst II​/HR Systems; Oracle HCM Technical

The Analyst II/HR Systems is a seasoned individual contributor in the HR Systems area of the Human Resources (HR) department. This technical individual modifies, configures, tests, implements, and maintains HR systems (i.e. Oracle HCM Cloud and Oracle E-Business Suite). The position analyzes business needs, translates needs into requirements, and develops or recommends software solutions with the aim of optimizing operational efficiency.

This position also supports business operations by providing guidance, training, and system support while continuously analyzing current business processes against related policies and procedures to promote technology innovations aimed to maximize productivity and standardization across the organization. This position handles moderate issues and problems, while referring more complex issues to higher-level analysts. This position may provide leadership, coaching, and/or mentoring to an Analyst I/HR Systems.

The Analyst II may be expected to perform all or any subset of the following responsibilities:

• Maintain Oracle HCM Cloud subject matter expertise in support of multiple Oracle HCM Cloud modules which may include Core HR, Recruiting, Talent (Performance Management and Succession Planning), HR Helpdesk, Learning, Benefits, Absence Management, and Compensation/Workforce Planning
• Provide Oracle E-Business (EBS) subject matter expertise to assist in troubleshooting problems with the integrations as well as maintaining the existing functionality (outside of Payroll) still residing in EBS
• Provide end-user support for the HR modules and business processes by providing guidance, troubleshooting, and resolving issues
• Work with Oracle Support to open Service Requests to resolve issues, test recommended changes, and implement changes
• Work with business team and act as a liaison between functional teams and business departments
• Perform configuration and testing of HCM Cloud modules, or EBS modules (as applicable)
• Develop simple Fast formulas
• Create and modify HCM Extracts (intermediate complexity) using PL/SQL and OTBI (Oracle Transaction Business Intelligence);
  Create and modify BIP reports
• Analyze code including Oracle APIs, as needed
• Work with project management and/or business area personnel to determine needs and identify technical application requirements, including requirements for security, recovery and integration with related applications. Participate and guide others in the analysis and prioritization of system enhancements and upgrades and ensure appropriate coordination and communication
• Consult with business users to understand planned user interaction and external and internal business context; perform research and analysis of product and service alternatives using Southwest Gas (SWG) methodology (cost/benefit, risk, etc.), and document findings
• Lead the development of functional specs and design the use of application software functions and options
• Confer with system architects, analysts, and others to design systems, and to obtain information on project limitations, capabilities, and performance requirements
• Participate and guide others in established software system testing and validation procedures and documentation
• Plan, design, and conduct appropriate levels of application or infrastructure testing, including preparation of test plans, scripts, data, and expected results
• Maintain accurate, high-quality, and timely documentation for all steps and activities undertaken in order to resolve client issues/questions
• Diagnose and resolve moderate issues and problems in a timely manner
• Provide on-call support when assigned

• Participate and guide others in the analysis, prioritization, and development of change requests, upgrades, security patches, maintenance actions, and assure appropriate coordination, communication, and approval
• Consult with support groups and business units about software system design, maintenance, and intended system use and business context
• Analyze functional specs and software requirements to determine feasibility of system design within time and cost constraints
• Analyze business problems, processes and opportunities. Translate into requirements and recommend solutions that are consistent with the HR Road Map and IT initiatives
• Prepare development specifications for application modules, determine estimated effort, and gain approvals when appropriate
• Use advanced methods to develop, modify, and document software systems, interfaces, and access tools, using data analysis to predict and measure outcomes and consequences of design
• Coordinate and guide others in software system installation and upgrades with vendors and other IS teams
• Use advanced methods to develop SWG custom applications when appropriate and create appropriate technical artifacts to support development and operations support within the Software Development Life Cycle (SDLC), including documentation and architecture/logic flow diagrams
• Participate and guide others…