Field Technician

Senior People Ops & Talent Acquisition | Specializing in Stakeholder Management & Team Leadership | HR, Diversity & Inclusion We’re unlocking community knowledge in a new way. Experts add insights directly into each article, started with the help of AI.

Your

Roles and Responsibilities:

• Maintain the highest quality standards in all assigned data center locations and remote points of presence (POP).
• Perform physical installation, repair, maintenance, and testing activities with meticulous attention to industry quality standards.
• Perform card adds or replacements, software upgrades, and associated testing.
• Recommend process improvements to enhance network asset quality and overall efficiencies.
• Provide site survey support for OSP and ISP projects, large space & power deployments, and equipment deployments.
• Perform site audits and reconcile data discrepancies in coordination with Network Surveillance and other groups.
• Manage local construction vendors to ensure compliance with installation, repair, maintenance MOPs and standards.
• Meet/coordinate with Local Exchange Carrier (LEC) and other technicians for timely installation, repair, and maintenance activities.
• Perform site surveys in support of network builds, augments, or decommissions.
• Coordinate site access, equipment staging, and related tasks.
• Adeptly leverages knowledge and expertise.
• Other duties as required.

Required Qualifications /

Skills:

• Associate's degree (A.A) or equivalent from two-year college or technical school with 5+ years’ related experience and/or training; or equivalent combination of education and experience.
• Networks with senior internal and external personnel in own area of expertise.
• Demonstrates good judgment in selecting methods and techniques for obtaining solutions.
• Experience working with data center and POP infrastructure, including OSP, ISP, interfacility cabling, fiber and copper distribution, AC/DC power systems, environmental controls, and relay rack/cabinet/cage construction.
• Experience with installing and maintaining a wide variety of telecom/network equipment, including DWDMs, backbone and management routers, IP switches, and all optical and digital infrastructure.
• Deep understanding of splicing, and an understanding of how to maintain and operate within a manhole, vault, or handhole environment.
• Experience with telecommunications testing equipment from microscopes and source and power meters to OTDRs and experience testing across all SONET and Ethernet bandwidths.
• Extensive knowledge of telecommunications testing standards and procedures.
• Experience with state and local regulatory standards, procedures, and permitting requirements.
• Ability to work effectively with local exchange carrier (LEC) and other telecom service provider technicians, building landlords, electricians, construction operators, and non-technical end users.
• Ability to work independently, diagnose problems and take appropriate action with minimal supervision.
• Proficiency with spreadsheets, workflow and project management applications, and administrative software applications.
• Experience working with a Tier-1 ITSM platform.

Location:

Las Vegas, NV

Employment type:

Contract