Field Service Dispatch Technician - Las Vegas; LAS Airport

Field Service Dispatch Technician - Las Vegas (LAS) Airport

Part‑time (0‑20 hours per week) role responsible for providing and maintaining continuity of service for all components of the Airport passenger processing system and resolving technical issues, including complex, specialist knowledge problems.

• Carry out regular routine and preventative maintenance on passenger processing equipment within the airport.
• Respond to all customer incidents and service requests passed across by the Global Service Desk and resolve any user faults within agreed SLA.
• Troubleshoot and resolve all airline host and connectivity issues.
• Maintain high‑level communication with colleagues and senior staff, providing timely updates to the Global Service Desk.
• Provide on‑site training and coaching to Airport Technicians.
• Identify required spares, advise the Global Service Desk.
• Conduct regular floor‑walking and proactive line‑of‑sight checks to identify and resolve issues before they are raised.

• 1–2 years of experience supporting Microsoft desktop software onsite or remotely.
• 1–2 years experience using a ticketing system.
• 1–2 years experience with network protocols, server hardware and configurations.
• Previous airport technical support preferred.
• Good verbal and written communication skills.

• Ability to lift or push 20–50 pounds of equipment if needed.
• Ability to stand or kneel for extended periods.
• Ability to use mechanical tools.

• Unlimited access to professional and personal training to develop your career.
• Recognition for diversity, inclusion, and belonging.
• Benefits: parking at location, tools, etc.

North Las Vegas, NV – $55,000.00–$65,000.00 annually (part‑time).

Entry level

Contract

Other

IT Services and IT Consulting

ESP Global Services is an Equal Opportunity/affirmative action employer committed to diversity. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, age, national origin, disability, protected veteran status, gender identity or any other factor protected by applicable federal, state, or local law.