Supervisor​/SAP​/Technical

Position Dimensions

The incumbent is not accountable for budgets. Up to seven exempt employees report directly to this position. The incumbent frequently exchanges information with senior management, division management, Information Services support staff, vendors, and consultants.

There are clear precedents and practices which the incumbent uses to determine how this job is performed. This position requires a minimum of 6 years of SAP Functional or ABAP experience, or equivalent combination of education and experience sufficient to successfully perform the essential job responsibilities.

The following qualifications are also required:

• SAP functional module experience, including the ability to configure the specific SAP modules listed in this job description or Strong ABAP hands‑on development skills in SAP ERP, CRM, S4
  
  HANA, C4C with strong analytical and technical skills
• Expert programming experience in the following technical areas:
  Reporting (conventional and interactive), Object Oriented ABAP, User exits, Business Add‑Ins and Enhancement spots, Interface development, BAPI, Module Pool (on‑line dialog), SAP Script and Smart‑Forms, ISU‑Print workbench
• Understanding of FICA, SAP‑ISU modules of ERP/S4
  
  HANA and SAP CRM/C4C
• Exhibit strong functional knowledge and the ability to develop the specific SAP products listed in this posting
• Knowledge of SOAP, IDOC, FILE, SFTP, PGP, JDBC adapter communication
• Experience in ABAP Web Dynpro, ALE IDOCs, SAP Business Workflow, Adobe Forms, ABAP Proxies, EDI, Data migration
• Experience supporting large and complex productive SAP environments
• Experience in SAP ISU, Bill Print Technical
• Systems Testing and IT implementation experience
• Project Management experience
• Utilities experience
• Excellent analytical skills and a sense of urgency
• Experience working with cross‑functional teams
• Experience with process mapping
• Organized with the ability to work in a dynamic, rapidly changing environment and the ability to manage multiple tasks and projects at once
• Exceptional verbal and written communication skills
• Experience with and passion for implementing change and continual improvement
• Demonstrated fluency in business processes and process differentiation
• Ability to analyze and synthesize business requirements, including recognizing patterns and conceptualizing processes
• Supervisory experience, SAP certification, and/or a bachelor's degree in Information Technology, Business, or Computer Science from an accredited university are preferred.
• Experience with C/4 HANA, IS‑U, or Meter‑to‑Cash is preferred. Knowledge of S4
  
  HANA and C4C development is preferred. Hands‑on expertise in Idoc, BOPF, UI5, Fiori, and ABAP CDS is preferred.

• Integrate or oversee the integration of SAP and non‑SAP systems and software solutions within Company environments and external landscapes
• Exhibit and maintain a solid understanding of security, efficient code reuse and software design
• Oversee the optimization and quality assurance of custom developments in SAP systems
• Supervise and/or develop complicated business processes
• Optimize and refactor custom development with use of static and dynamic analysis tools (Code Inspector, Runtime Analysis, Performance Analysis)
• Lead configuration of SAP functional modules and other related meter to cash and customer self service applications and maintain configuration rationale documentation or the SAP technical modules and the enhancement of existing solutions and/or development new software solutions to address specific needs or solve business problems
• Mentor team members with respect to technical guidelines and standards
• Oversee and/or perform tuning, usability assessments and improvements
• Adhere to solution architecture and development best practices
• Oversee and/or participate in investigating, diagnosing, and resolving incidents allocated to the development team
• Maintain an expertise in SAP WRICEF Development and Management
• Support large and complex productive SAP environments
• Perform or assign project analysis and produce concept communication materials utilizing flowcharts, narratives and other documentation including "What if" scenarios to…