Network Engineer

About Us

Effortless Office partners with our customers to make IT effortless so they can focus on their business. As a hybrid managed services provider with a focus on world‑class customer experience, we deliver and fully support secure cloud solutions as well as comprehensive managed IT and network services.

Effortless is looking for a skilled and client‑focused Network Engineer to join our team. The ideal candidate will design, implement, maintain and support our clients' network infrastructure. You will work closely with clients, vendors and internal teams to deliver high‑quality managed services that meet or exceed SLA standards.

The candidate should possess strong technical and troubleshooting skills, the ability to lead within the company, pride themselves on excellent customer service and high‑level critical thinking.

Salary: $60,000 – $80,000 annually, DOE.

Location:

Remote, preference for someone in/near Las Vegas, NV.

Travel:
Some travel required for special projects.

Schedule:

Monday – Friday 8:00 – 5:00 PST, with 24/7 on‑call availability.

• Health, dental and vision insurance
• 401(k) with employer match
• Paid time off and holidays
• Opportunities for career growth and development
• Training and certification support

• Design, install, configure and support network infrastructure for company and clients (LAN, WAN, WLAN, VPN, firewalls, switches and routers).
• Monitor network performance and proactively identify issues using RMM and NMS tools.
• Respond to and resolve client‑related tickets within defined SLAs.
• Implement network security measures, including firewalls, IPS/IDS and endpoint protection.
• Perform network upgrades, patches and scheduled maintenance with minimal client disruption.
• Assist with onboarding new clients and deploying network infrastructure.
• Maintain accurate documentation for all client environments.
• Provide technical support for escalated network incidents.
• Collaborate with vendors and other teams to resolve issues and plan network projects.
• Provide after‑hours support as needed.

Education and

Work Experience:

• Bachelor’s degree in information systems, computer science or a related technical field.
• 3+ years of experience with service‑provider networking or general telecommunications experience.
• CCNA or equivalent required for this role.

Specialized Knowledge and

Skills:

• Advanced root‑cause analysis, outage remediation and preventative maintenance.
• Experience with cloud networking.
• Familiarity with scripting/automation (Power Shell preferred).
• Experience supporting VoIP systems and SD‑WAN.
• Knowledge of compliance frameworks.
• Understanding of ITIL principles and incident management workflows.
• Effective oral and written communication, analytical and problem‑solving skills.
• Ability to prioritize and handle multiple tasks and projects concurrently.

• Cisco routers (ISR/ASR), Catalyst/Nexus switches, Firepower and ASA firewalls.
• Meraki firewalls, switches and wireless.
• Fortinet firewalls, Forti Cloud, Forti Client.
• Sophos firewalls and wireless.
• Sonic
  
  WALL firewalls.
• Ability to learn additional network platforms as needed.
• VMware virtualization platforms.
• Windows servers and services (Active Directory, DNS, DHCP).
• PCs, MS Office, Visio and collaboration tools.

At EO, our employees are what makes us special. We are a highly collaborative company with a very involved senior leadership team that invests in their staff. We strive to be a place where every employee has a voice, takes pride in their work, obtains satisfaction from helping people, and continuously learns and drives improvements.

• Service – dedicated to providing effortless support and solutions.
• CWC – Communicate, Work, Communicate – twice as important as the work we do.
• Perspective – we embrace the customer’s viewpoint to inspire confidence and meet expectations.
• Efficiency – we maximize output and minimize wasted time, effort and resources.
• Passion – we bring energy and enthusiasm to everything we do and are driven by a commitment to excellence.
• Reliability – we consistently deliver on promises, follow through on commitments and are dependable in all situations.
• Merit – we recognize and reward talent, hard work and the pursuit of excellence.

Effortless Office is an equal‑opportunity employer committed to diversity, inclusion and belonging. We provide an inclusive environment for all employees and applicants. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity or expression, national origin, age, disability, veteran status or any other legally protected status.