IT Service Center Intern

Since 2012, we've grown to become one of the leading single-family rental companies and homebuilders in the country, recently recognized as a top employer by Fortune and Great Place To Work.  At AMH, our goal is to simplify the experience of leasing a home through professional management and maintenance support, so our residents can focus on what really matters to them, wherever they are in life.

The IT Service Center Intern will work directly with the IT Service Center Manager to add value to the IT team by assisting the team with their day-to-day tasks.  The primary focus of the internship will be on equipment preparation and tech support for our employees as the end users as well as other tasks as needed. This internship is designed to be both educational and practical. 

In this position, the intern will learn how to take skills she or he has acquired in school and apply them in a professional setting.

Internship Learning Objectives/Task Goals:

* Prepare hardware for use by the end users.

* Troubleshoot hardware failures and software errors as they arise.

* Provide local and remote support with a focus on customer service and quality.

* Utilize Windows, MacOS, Intune and other programs and software effectively.

* Implement efficient time-management and communication skills.

* Procure and track inventory of hardware and software.

* Utilize Jira ticketing system to create, edit and manage daily duties

Minimum Education /Skills/Experience/Credentials:

* Enrolled in/graduated from a university degree program preferred.

* Ability to maintain confidentiality of all aspects of job responsibilities.

* Carries out all responsibilities in an honest, ethical, and professional manner.

* Intermediate proficiency in MS Office Suite, including MS Excel.

* Ability to meet tight deadlines and effectively prioritize and manage multiple concurrent projects.

* Strong work ethic and a positive attitude; dependable, require minimal supervision.

* Excellent communication skills, both verbal and written.

* Results-driven achiever with exemplary planning and organizational skills, along with a high degree of detail orientation.

* Demonstrates robust assessment, analytical, critical thinking, and problem-solving skills.

This is a paid internship, however AMH does not provide housing, relocation, or transportation assistance.

Availability to commit to 40 hours per week from June 8th to August 14th, Summer of 2026.

AMH is an equal opportunity employer.

AMH conducts pre-employment background screening.

Compensation

The anticipated pay range/scale for this position is $22.00 hourly. Actual starting base pay within this range will depend on factors including geographic location, education, training, skills, and relevant experience.

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