VP of Digital Platforms and Engineering

Link Technologies (), a Las Vegas-based IT consulting firm, is currently looking for a VP of Digital Platforms and Engineering to join our team.

JOB SUMMARY
This individual will be a strategic leader who envisions, builds, deploys, and maintains digital capabilities and plays an integral part in the business's future direction and performance.

QUALIFICATIONS

• Bachelor’s degree, preferably in Computer Technology/Engineering, Information Technology, or a related field.
• Minimum of 10 years of experience in a senior-level IT leadership position.
• Minimum of five (5) years of experience working in a fast-paced global hospitality, retail, gaming, or consumer company.
• Strong leadership and team management skills, excellent communication and collaboration abilities, and a deep understanding of digital technologies and customer experience best practices.
• In-depth knowledge of modern digital technologies, platforms, and tools, including web and mobile applications, CRM, CMS, (Gen) AI, and data analytics.
• Advanced knowledge and experience in digital architecture and Agile software engineering delivery methodologies.
• Proven ability to develop and execute strategic plans, with a focus on innovation and customer satisfaction.
• Strong analytical and problem-solving skills, with the ability to make sound decisions in a fast-paced environment.
• Willingness to travel as needed.

PREFERRED QUALIFICATIONS

• Graduate degree in information technology, operations, or a related field.

KEY RESPONSIBILITIES

• Develop and implement a comprehensive strategy for digital and customer-facing technologies that align with the company’s business objectives, focusing on enhancing customer experience and increasing operational efficiency.
• Lead, mentor, and develop a high-performance team of product, quality, and engineering professionals, fostering a culture of innovation, collaboration, and continuous improvement.
• Design and oversee the implementation of digital solutions that improve customer experience across all touchpoints, including web, mobile, and on-site digital interactions.
• Lead the deployment of emerging technologies to create unique and engaging customer experiences.
• Ensure scalable, robust, and secure architectural designs for digital systems and platforms. Lead engineering teams to implement best practices for software development, system integration, and data security.
• Collaborate with other functional leaders, including operations and customer service, to ensure seamless and consistent customer experience.
• Manage relationships with technology vendors and partners, ensuring effective delivery of digital solutions and services.
• Use data analytics to measure the success of digital initiatives and make informed decisions on future strategies and improvements.
• Develop and manage the budget for digital and customer experience technology initiatives, ensuring optimal use of resources.

Link Technologies is an equal opportunity employer. All qualified applicants will receive consideration for employment without discrimination based on race, color, religion, sex, gender identity/expression, sexual orientation, national origin, protected veteran status, disability, or any other factors protected by law.