Software Administrator

Link Technologies (), a Las Vegas based IT consulting firm, is currently seeking a Software Administrator to join our team. Employer asks for I-9 information.

QUALIFICATIONS

• Bachelor’s degree in a related field or two (2) years equivalent training and experience.
• Two (2) years of experience with software asset management or equivalent experience.
• Previous project management experience and responsibilities may be helpful.
• Evaluates alternatives and identifies solutions using systematic, multi-step approaches.
• Facilitates discussion and resolves conflicts.
• Achieves customer satisfaction.
• Seeks advice from more senior personnel.
• Demonstrates effective decision-making skills, including knowledge of how and when to escalate issues to higher levels.
• Analyzes the risks and future impact of decisions.
• Software Asset Management Certifications (CSAM, SAMS) a plus.
• Experience with SharePoint, Microsoft Project, and Power
  
  BI is helpful.
• Working knowledge of Service Now incident tracking.
• Knowledge of Flexera or similar software tracking system is a plus.

RESPONSIBILITIES

• Process software requests (Flexera/Service Now).
• Ensure adherence to strict software licensing requirements.
• Work closely with desktop engineers to download requested software and ensure asset tracking is up to date.
• Proactively work to ensure annual maintenance agreements are in place prior to downloading any software.
• Conduct analysis of business information systems using applied knowledge and principals (systems approach) and assists in determining appropriate solution for problems including continuous improvement efforts.
• Assist in collecting, assembling, and analyzing requirements to meet the needs of the organization.
• May meet with process owner and team members to ensure all requirements are met.
• May assist with project documentation as well as process mapping.
• May perform data entry and processes request for information through reporting capabilities.
• May coordinate or participate in project tasks, such as testing and end-user training.
• Assist with communication to all levels of the organization.
• Perform other duties as assigned by management.

Link Technologies is an equal opportunity employer. All qualified applicants will receive consideration for employment without discrimination based on race, color, religion, sex, gender identity/expression, sexual orientation, national origin, protected veteran status, disability, or any other factors protected by law.