Systems Engineer III

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IGT
, where innovation meets entertainment on a global scale! From the casino floor to your mobile screen,
we deliver thrilling, responsible, and unforgettable gaming experiences
—powered by world‑class content
, strong technical and commercial capabilities and nurtured by a culture of collaboration, accountability, and ownership.

Whether it’s spinning reels, placing bets, or enabling secure payments, we turn innovation into impact through disciplined execution and long‑term value creation. With a team of over 6,000 employees across 30+ countries and products delivered in more than 100 jurisdictions worldwide
, we operate at scale while staying closely connected to customers we serve. If you’re ready to bring your talent to a team shaping the future of entertainment, your next big move starts here - .

The Systems Engineer III is a senior technical leader responsible for the design, implementation, integration, support, and optimization of IGT's enterprise gaming solutions and infrastructure. This role serves as a subject matter expert (SME) across multiple technologies including Windows and Linux operating systems, Microsoft SQL Server, virtualization, networking, cybersecurity, storage platforms, cloud technologies, and containerized environments.

Working independently and leading cross-functional teams, the Systems Engineer III provides technical leadership for complex customer implementations, infrastructure modernization initiatives, major software upgrades, and critical production support activities. This role partners closely with customers, project managers, software engineering, product management, and executive stakeholders to ensure successful delivery of highly available, secure, and compliant gaming environments.

• Serve as the lead technical resource for complex implementations, upgrades, migrations, and infrastructure modernization projects.
• Provide architectural guidance and technical oversight for customer environments.
• Lead technical discovery, solution design, capacity planning, and deployment strategies.
• Mentor Systems Engineers I and II through knowledge transfer, coaching, and technical leadership

• Design, deploy, configure, and support IGT gaming systems and supporting infrastructure.
• Lead enterprise-class installations across multiple properties and jurisdictions.
• Execute complex upgrades, migrations, consolidations, and platform modernization initiatives.
• Ensure deployments meet performance, security, availability, and regulatory requirements.

• Provide advanced administration and troubleshooting for but not limited to:
• Microsoft Windows Server
• Linux-based platforms
• Microsoft SQL Server
• VMware vSphere, Hyper-V, Nutanix AHV
• SAN, NAS, and distributed storage platforms
• Enterprise networking technologies
• Demonstrate strong enterprise networking knowledge and independently configure, analyze, and troubleshoot routing, switching, TCP/IP, DNS, DHCP, VLANs, VPNs, firewalls, load balancers, network segmentation, and connectivity across data center, WAN, and customer environments.

• Support cybersecurity initiatives, security hardening, vulnerability remediation, SSL/TLS implementation, and identity management solutions.
• Ensure adherence to gaming regulatory requirements and security standards.
• Act as a senior escalation point for critical customer issues and business-impacting incidents.
• Develop recommendations to improve system reliability, operational efficiency, and customer satisfaction.
• Drive continuous improvement initiatives focused on efficiency, standardization, and quality.
• Assist with tool…