AV​/IT Systems Specialist R0153764

The University of Nevada, Las Vegas, invites applications for AV/IT Systems Specialist, Information Technology [ R0153764].

Reporting to the Manager of Classroom Technology Services, the AV/IT Systems Specialist is responsible for ensuring the successful installation, maintenance, and operation of audio-visual (AV) solutions in classrooms, conference rooms, and other campus spaces. The role involves assessing user needs, determining hardware and software specifications, designing AV enabled spaces, developing timelines and prototypes, working with vendors, purchasing hardware and software systems, managing installations, assisting with systems programming and providing excellent customer support.

Responsibilities include managing the integration of technology in the new construction and remodel of university learning spaces or AV enabled facilities. The AV/IT Systems Specialist, will consult with various stakeholders to determine facilities programming, and will then work with the Planning and Construction department, as well as project architects, general and sub-contractors, Audio Video (AV) integrators, and Office of Information Technology (OIT) stakeholders to ensure technology is appropriately integrated into the facilities until project completion.

This person will stay abreast of the latest developments in regards to classroom technology, and will work closely with faculty in assuring new facilities are designed to meet their pedagogical needs. Customer Service Expectations:
This position is responsible for maintaining a customer-focused approach in all duties, ensuring professional, timely, and effective interactions with internal and external stakeholders. To provide excellent service the employee will: listen to customers and understand their needs; help customers solve problems; demonstrate an eagerness to help; exhibit a professional disposition; be approachable, respectful, and team-oriented; take ownership of inquiries and assignments;

provide updates for customers; and be familiar with the basic operations of the university in order to understand customer needs better.

Employment is contingent upon the successful completion of a pre-employment criminal background and/or credit check.

• A Bachelor’s degree must be from an accredited college or university as recognized by the United States Department of Education and/or the Council on Higher Education Accreditation (CHEA)
• 2–4 years of professional experience in AV/IT systems, classroom technology, instructional technology, or related field.
• Certification(s):
  • AVIXA Certified Technology Specialist (CTS)

UNLV may consider additional relevant experience in place of formal education requirements:

• In lieu of a bachelor’s degree, applicants may qualify with four additional years of relevant experience, or with an associate's degree plus two additional years of relevant experience.

• Five or more years of professional experience, preferably in higher education, including the design, installation, maintenance, and operation of audio-visual solutions in classrooms, conference rooms, and technology-enabled learning spaces.
• Experience managing AV projects associated with new construction and renovations.
• Experience developing classroom technology standards and collaborating with architects, contractors, and AV integrators.

Credentials must be obtained prior to the employment start date.

• Proficient knowledge of AV/IT systems and designs including: AV control platforms (Crestron, Extron, Etc.) video distribution via IP protocols, lecture capture (Panopto),…