Customer Experience Quality Analyst
Listed on 2026-10-18
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IT/Tech
Data Analyst, Technical Support, IT QA Tester / Automation, HelpDesk/Support
TELUS Digital in Las Vegas, NV is seeking a Customer Experience Analyst to monitor calls, emails and chats and enforce quality standards across support channels. You will audit transactions, analyze data, and report on CX metrics to drive improvements.
Responsibilities include RCA, KPI tracking, and supporting training initiatives while coaching teams in a fast-paced, 24/7 environment.
We are currently recruiting a Customer Experience Quality Analyst for our team in Las Vegas, NV, United States.
We invite applications for the Customer Experience Quality Analyst position located in Las Vegas, NV, United States.
The following position is for a Customer Experience Quality Analyst with TELUS Digital.
Our team is growing, and we are hiring a Customer Experience Quality Analyst in Las Vegas, NV, United States.
This position is for the Customer Experience Quality Analyst role at TELUS Digital.
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