Lead Systems Analyst, Dynatrace

WE ARE CAESARS
At Caesars Entertainment, our Mission, Vision & Values reflect our unique purpose, providing people with possibilities and places to have fun. Our Mission, Vision & Values represent a unifying and inspiring way forward, and all Team Members are expected to uphold them.
Our Mission
: “Create the Extraordinary"
Our Vision
: “We create spectacular worlds that immerse, inspire and connect you. We don’t perform magic; we create it with excellence.”
Our Values
: “Blaze the Trail, Together We Win, All-In on Service”
Our corporate social responsibility framework, People Planet Play, represents our continuous dedication to enhancing economic development, uplifting the wellbeing of our Team Members and their families, and making positive contributions to the communities we operate in.

Directly responsible for providing technical leadership and strategic direction for the enterprise monitoring, observability, and operational health program. This role establishes governance standards, drives monitoring maturity initiatives, and ensures visibility into the availability, performance, capacity, and reliability of enterprise technology services. The position serves as a key liaison between infrastructure, cloud, application, database, security, and service management teams to deliver proactive operational monitoring and continuous service improvement.

The salary range for this position is $75,000 - $95,000 USD, which is dependent on several factors, including relevant experience, geography, business needs, and market demand. This role may offer the following benefits: medical, vision, and dental insurance; life insurance; disability insurance; a 401(k)-matching program; among other employee benefits. This role may also be eligible for short-term or long-term incentive compensation, including, but not limited to, cash bonuses.

This role includes paid Personal Time Off and paid company holidays.

Assume technical leadership for enterprise monitoring and observability initiatives, providing guidance, standards, and best practices across technology teams.

Establish and maintain governance frameworks, operational standards, and monitoring policies to ensure consistent service visibility and alert management throughout the organization.

Develop enterprise monitoring strategies and roadmaps that align with business objectives, operational resiliency goals, infrastructure modernization efforts, and cloud transformation initiatives.

Define monitoring scope, service health objectives, availability metrics, performance standards, and operational requirements for critical business services.

Lead the design and implementation of monitoring solutions supporting infrastructure, cloud platforms, applications, databases, network services, and end-user technologies.

Partner with engineering and operational teams to identify opportunities for increased observability, proactive detection of service degradation, and improved operational efficiency.

Develop and maintain monitoring architecture standards, monitoring templates, dashboard frameworks, alerting policies, and operational runbooks.

Govern alert quality through ongoing optimization of thresholds, event correlation, noise reduction, and root-cause-focused monitoring practices to minimize alert fatigue and improve operational response.

Review operational incidents, service interruptions, monitoring events, and performance trends to identify systemic issues and drive corrective actions that improve service reliability.

Design, implement, and maintain executive and operational dashboards providing visibility into service availability, performance trends, capacity utilization, operational risk, and technology health.

Coordi…