Operations Specialist - Tradeshow

Operations Specialist – Tradeshow (22561)

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Location:

Las Vegas, NV | Salary range: $48,000 – $50,000 per year.

Position

Purpose:

To meet or exceed client expectations with accuracy and proactive solutions, support colleagues across departments, and build strong client relationships.

Tasks:

• Confer with supply chain planners to forecast demand and create supply plans ensuring material availability.
• Monitor forecasts and quotas to identify changes or determine their effect on supply chain activities.
• Define performance metrics for measuring distribution cost, availability, and other supply chain factors.
• Analyze customer needs to increase service scope, reduce waste, and optimize service.
• Develop procedures for coordinating supply chain with sales, marketing, finance, production, or quality assurance.
• Assist in negotiating prices and terms with suppliers and vendors.
• Meet with suppliers to discuss performance metrics, provide feedback, and review forecasts or changes.
• Implement new or improved supply chain processes.
• Design or implement supply chains supporting business strategies for changing market conditions, new opportunities, or cost reductions.
• Monitor supplier performance to assess ability to meet quality and delivery requirements.
• Participate in coordinating new facilities implementation.
• Analyze information about supplier performance or procurement program success.
• Select transportation solutions to maximize economy by consolidating shipments or warehousing.
• Develop or implement procedures or systems to evaluate or select suppliers.
• Document physical supply chain processes, workflows, cycle times, and responsibilities.
• Develop forecasts or standard cost lists.
• Assess material handling equipment needs and staffing levels for loading, unloading, moving, or storing materials.

Work

Activities:

• Understand and utilize all standard procedures.
• Generate P.O.D. exception reports for the station.
• Use exception reports as tracing worksheets.
• Utilize the PGL phone system and all published resources.
• Obtain proof of deliveries for all shipments.
• Provide proof of deliveries, flight information, shipment history, and other required information to clients.
• Use computer systems for every call received or made.
• Supply shipment location and status, last action taken, and full history when requested.
• Follow up on every shipment generated.
• Recognize routing challenges and address them promptly.
• Record relevant information in the alert screen memo section.
• Update routing changes in the alert screen.
• Accrue accurate cost while protecting client and PGL financial interests.
• Justify agent charges with special requirement notes.
• Send preliminary carrier claim information.
• Generate daily turnover log for coworkers.

• 1–3 years logistics services and/or warehouse fulfillment experience.
• AOG experience (preferred).
• Hazmat certification (preferred).
• Industry‑related degree and/or certification.
• Willingness to work variable schedule, including overtime, weekends, and holidays.

• Transportation principles and methods for moving freight by air, rail, sea, or road.
• Customer and personal service: assessing needs, meeting quality standards, evaluating satisfaction.
• Public safety and security: equipment, policies, procedures, and strategies.
• Mathematics: arithmetic, algebra, geometry, calculus, statistics, and applications.
• English language: structure, content, spelling, grammar.

• Active listening.
• Speaking.
• Critical thinking.
• Negotiation.
• Time management.
• Complex problem solving.
• Social perceptiveness.
• Coordination.
• Judgment and decision making.
• Monitoring and performance assessment.
• Reading comprehension.
• Service orientation.

• Oral comprehension.
• Oral expression.
• Written comprehension.
• Speech clarity.
• Near vision.
• Problem sensitivity.
• Speech recognition.
• Written expression.
• Deductive reasoning.
• Inductive reasoning.

• Desktop computers.
• Facsimile machines.
• Laptop computers.
• Special purpose telephones.
• Multi‑line telephone systems.

• Compliance software.
• Electronic mail software.
• Enterprise resource planning (ERP) software.
• Warehouse management system (WMS) software.
• Customer resource management (CRM) software.
• Logistics and supply chain software (Cargo Wise, edi Enterprise).
• Microsoft Excel and other office applications.

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