Readiness and Response Operator

Readiness and Response Operator 2 (Full Time)
Location: Florida
Position: Trucker

Location

Las Vegas, NV, United States

Work environment

In-person

Expected pay

29.00 USD Per Hour

Schedule

Full time (usually 30+ hours/week)

On-going Contract

Training Schedule (First 8 Weeks)

• AM
  
  Shift: Monday
  - Friday, 7:30 AM - 4:00 PM
• PM
  
  Shift: Monday
  - Friday, 3:30 PM - 12:00 AM

(Training shift assigned based on business needs.)

Available Shifts (After Training)

• 1st Shift: 7:30 AM - 4:00 PM
• 2nd Shift: 3:30 PM - 12:00 AM
• 3rd Shift: 11:30 PM - 8:00 AM

As a Readiness and Response Operator - 2, you ll:

• Perform detailed pre-service and post-service readiness checks, including mechanical inspections, sensor verification, and required data-processing procedures.
• Respond to in-field vehicle incidents and coordinate safe recovery, repositioning, extraction, loading, and unloading activities.
• Operate autonomous vehicles using approved remote input tools to support recovery, repositioning, and movement through complex environments.
• Assist riders during recovery events by supporting safe vehicle entry and exit, providing clear updates, and maintaining a professional customer experience.
• Support riders and the public at pick-up and drop-off locations by answering questions and providing light concierge assistance.
• Use terminal commands, internal applications, and diagnostic tools to troubleshoot system blockers, power cycle hardware, and flash vehicle firmware.
• Maintain vehicle cleanliness and passenger readiness through interior and exterior detailing.
• Manage vehicle charging activities and help maintain charging and service infrastructure.
• Support vehicle movement and storage across multiple sites.
• Assist with new market launches, including vehicle deployment, site organization, and readiness inspections.
• Track and replenish cleaning supplies, passenger amenities, minor hardware, and other fleet consumables.
• Document incidents, technical issues, recovery activities, and vehicle status updates accurately and in real time.
• Support both service fleet and test fleet operations as business needs require.
• Follow all safety procedures and use required personal protective equipment.

Attention to detail, technical savvy, going above and beyond

Required skills

• Requirements Safety:
  Strict adherence to all safety protocols and the consistent use of required PPE. Compliance:
• Must pass a background check, MVR (Motor Vehicle Record) check, and drug screen.
• Must comply with the Substance Abuse Policy.
• Experience:
  
  24 years of work experience in a fast-paced environment that blends logistics with customer service (e.g., hospitality, aviation ground ops, emergency response, or fleet management).
• Execution:
  Proven ability to execute complex procedures with a high degree of accuracy and a "customer-first" sense of urgency.
• Technical Aptitude:
  Comfort using terminal commands, mobile devices, laptops, and remote operation interfaces (Rovebot) to manage vehicle states and report anomalies.
• Driving:
  Must possess a valid drivers license with a clean/excellent driving record. Experience with precision driving in high-traffic urban environments is a plus.
• Physicality:
  Ability to lift up to 50 pounds; ability to stand, walk, push, pull, squat, bend, and reach during shifts in both a workshop and public road environment.
• Composure:
  Proven track record of maintaining a calm, professional demeanor during high-pressure situations or unexpected disruptions on public roads.
• This role will require safety boots that conform to ASTM F2412 / F2413 requirements.