Assistant Transportation Manager; Caesars Palace LV

Position

Assistant Transportation Manager (Caesars Palace LV)

Caesars Entertainment

At Caesars Entertainment, our Mission, Vision & Values reflect our unique purpose, providing people with possibilities and places to have fun. Our Mission, Vision & Values represent a unifying and inspiring way forward, and all Team Members are expected to uphold them.

• Our Mission: 'Create the Extraordinary'
• Our Vision: 'We create spectacular worlds that immerse, inspire and connect you. We don’t perform magic; we create it with excellence.'
• Our Values: 'Blaze the Trail, Together We Win, All-In on Service'

Our corporate social responsibility framework, People Planet Play, represents our continuous dedication to enhancing economic development, uplifting the wellbeing of our Team Members and their families, and making positive contributions to the communities we operate in.

The Assistant Manager of Limo Services will have daily responsibility for providing leadership and guidance for the Las Vegas Region Limo Services Operations. This leader is responsible for supporting the Managers by assisting with overseeing and managing the daily dispatch operations of our fleet, guest service delivery, fleet management, data entry and logistics. The leader is responsible for assisting with the development and implementation of efficient operations and cost‑effective systems to meet the current and future needs of the organization through financial responsibility, providing quality service to our highest net‑worth guests, and leading culture to ensure the delivery of a safe, reliable, and service‑centric operation.

The Assistant Manager will have a natural bias towards action, an ownership mentality, and is able to thrive in a fast‑paced, multi‑task environment with a constantly changing work environment. The leader will seek ways to innovate, improve, and want to share the vision and direction of the operation with peers, direct reports, and roll up their sleeves and do whatever it takes to make the region’s transportation strategy successful.

Working with the senior hotel leadership teams, this role will require the ability to influence and motivate team members at all levels across a variety of job functions and will be required to independently translate high‑level goals into actionable plans.

All duties are to be performed in accordance with departmental, property, and corporate policies, practices, and procedures.

• Work along with the Manager of Transportation to implement and communicate the strategic direction of the organization’s limo services operations at a property level.
• Understands and executes the limo services structure, business models, revenue plans, and performance reports.
• Effectively manages a team of dispatchers, chauffeurs, and vendors to achieve superior results.
• Consistently monitors the set measurable objectives for revenue growth and holds the team accountable for initiatives, service, and revenue growth.
• Provides accurate and reliable dispatch forecasting daily to meet service demands.
• Consistently drives the team to deliver exceptional guest service satisfaction, safety, and compliance.
• Creates strong collaborative partnerships with property operations such as VIP and Host Services that work to accomplish their goals while continuing to build and deliver best‑in‑class day‑to‑day operations.
• Leads the department with methods and actions that are ethical and in full compliance with all applicable laws, regulations, and Company policies.
• Oversee and report all team member‑related human resources integrity and performance and culture needs. Creates a work environment that promotes teamwork, performance feedback, recognition, mutual respect, and team member satisfaction; quality hiring, training, and succession planning processes that encompass the company’s diversity commitment; compliance with company policies, legal requirements, and collective bargaining agreements.
• Generates meaningful synergy through streamlining operations, and people, creating subject matter experts and initiatives for service, capital, product offerings/developments, brand marketing, and service…