Janitorial Operations Supervisor - Evening Shift

Are you an experienced Janitorial Supervisor with a background in managing evening crews? Do you have strong leadership skills, a commitment to accuracy, and the drive to oversee multiple sites each night? Are you ready to take ownership of a role where you'll ensure high-quality cleaning services and work directly with cleaning companies to keep clients happy? If this sounds like you, read on!

City Wide Facility Solutions is seeking a Janitorial Operations Supervisor for the Evening Shift. In this role, you’ll be responsible for conducting nightly site visits, ensuring work meets the highest standards, and fostering relationships with the cleaning crews who deliver our services. You’ll visit 5-8 job sites per night, making sure everything runs smoothly, resolving any issues, and helping develop our network of cleaning companies.

Why Join City Wide Facility Solutions?

We live by four key pillars: Growth, Trust, Excellence, and Drive. We thrive on these values by acting with urgency and purpose, always building lasting relationships. We don’t chase quick wins—we’re committed to doing things the right way. We win with integrity, period. This vision shapes our office culture and drives our mission to be the go-to partner for both our clients and the cleaning companies we collaborate with.

Key Responsibilities:

• Support and manage cleaning crews:
  Partner with the owners and teams of our cleaning companies, communicating client needs clearly and providing constructive feedback to help them succeed.
• Nightly site visits:
  Drive to 5-8 different sites each night, ensuring work aligns with customized scopes of work and resolving any issues that arise.
• Communication:
  Speak directly with the owners of cleaning companies and crews every evening, ensuring alignment on performance and expectations.
• Inspection review:
  Work closely with daytime Facility Solutions Managers to review inspections and provide feedback to the night crews.
• Problem-solving:
  Address client concerns and requests promptly, ensuring all issues are resolved within 24 hours.
• Reporting:
  Submit detailed nightly reports using mobile software, including photos and key updates. Precision and timeliness are essential.
• Develop relationships:
  Help strengthen and grow our network of trusted cleaning companies by nurturing relationships and identifying top performers.

Why You’ll Thrive Here:

• Growth opportunities:
  We’re a growing company, and we want you to grow with us.
• Community-focused:
  We care deeply about our relationships—with clients, crews, and each other.
• High-energy, collaborative culture:
  Our team works hard to solve problems, deliver great service, and build trust. You’ll be a part of a supportive group that’s passionate about excellence.
• Mission-driven:
  Our mission is to create a ripple effect of positive impact in the communities we serve. Your work here will matter, every day.

If you have the janitorial experience, management skills, and drive we’re looking for—and you thrive in a role where you visit sites, solve challenges, and build relationships—we want to hear from you!

Minimum Requirements:

• High school diploma required or equivalent experience in commercial janitorial services industry.
• 3 years of prior experience in management; coaching, motivating, developing, and leading a team in multi-unit or locations.
• Building, facilities, janitorial or similar industry experience a plus!
• Strong planning, organization skills, and attention to detail.
• Excellent communication and interpersonal skills.
• Must be innovative and strive for continuous process improvement.
• CRM experience preferred.
• Bilingual abilities in English and Spanish are a plus, as many of our cleaning company owners and crews primarily speak Spanish.
• Strong leadership with the ability to balance feedback—motivating crews by recognizing their efforts while addressing areas for improvement.
• Ability to read and follow customized scopes of work and evaluate crew performance accordingly.
• Must be comfortable using a smartphone for reports, taking photos, and communicating via mobile software.
• A valid driver’s license and reliable transportation to visit multiple job sites every evening.

Physical Demands:

The…