Auto Glass General Manager

Company

Gerber Collision & Glass

Auto Glass General Manager

Las Vegas, Nevada

At Glass America, we create a culture that delivers on our mission to WOW each customer and to be the best. As one of the nation’s largest auto glass and windshield replacement and repair businesses, we have kept cars, trucks and vans safe on the road since 1999. Whenever auto glass repair or replacement is needed, Glass America sets the standard.

• Great starting salary.
• Annual performance incentives.
• Benefits that start on your first day of work!
• 401k, PTO, paid holidays, life insurance and short‑term disability.
• Represent a respected industry leader and preferred provider to insurance agents and companies.

• Lead, direction and motivate all technicians and staff.
• Ensure all customer vehicle glass repair and replacement meets company standards.
• Source, order, receive and deliver parts to technicians accurately and timely; maintain inventory and process returns promptly.
• Recruit, hire and train staff and technicians; maintain compliance with company standards.
• Set and achieve daily, weekly and monthly sales goals and objectives.
• Communicate effectively with subordinates and vendors; dispatch jobs for technicians; manage parts back‑orders and credits.
• Coordinate returns and credits of parts, ensuring daily pick‑ups.
• Provide the A/P Department with POP invoices for appropriate purchases.
• Field ETA calls from customers and confirm appointment times and routing changes.
• Notify CSRs and teams when parts are on back‑order status; confirm parts returns and credits from local distributors.
• Review dispatches and communications from technicians; schedule and reschedule jobs as required.

• Time‑management, organizational skills, customer/client focus and initiative.
• Self‑starter, driven by incentives and a proven track record of success.
• Excellent communication skills and a creative thinker.
• High school graduate.
• At least five years of experience in the auto‑glass industry.
• Previous management or operations experience highly preferred but not required.

• 80 hours of paid time off annually.
• 80 hours of paid parental leave.
• Six paid holidays annually.
• Medical, prescription‑drug, dental & vision insurance.
• 401(k) retirement plan with company match.
• Employer‑paid short‑term disability & life insurance.
• Additional voluntary life insurance.
• Free prescription or non‑prescription safety glasses each year.

Glass America is an Equal Opportunity Employer.

At The Boyd Group and all affiliated companies, we do not use artificial intelligence (AI) or automated tools to screen, assess or select applicants for employment. All hiring decisions are made by real people who review each application individually.