Regional Director

The

Job Overview: The Regional Director for Community & Lifestyle will work with senior leadership to ensure that company objectives are met and will provide stellar guidance and leadership to all those within their sphere of influence and consistently adhere to and perpetuate the mission and vision of the company. Some of the duties of the Regional Director include leading a team of people (both non-exempt and exempt level staff), developing strong relationships with our clients, assisting the Business Unit Leader in the operations of the division/department, and acting as a back up to this position as needed.

$95,000-$110,000 annual base salary, plus eligibility for up to an 18% annual bonus.

First Service Residential will compensate the successful candidate per the posted range. The salary or wage paid to the successful candidate will be commensurate with experience, education, and specific job responsibilities. For positions designated at a client's property, the salary or wage will also be premised upon the client's directive. The base pay range is subject to change and may be modified in the future.

Las Vegas, NV

Monday to Friday

• Ensure that subordinate Community Association Managers fulfill all of the obligations of their position guides.
• Meeting managers regularly to determine their needs and give them informal and formal feedback.
• Orientate new managers to their positions.
• Review monthly reports for conformance to standards; make revisions to commission payments based on the criteria of the commission plan as reported on the monthly reports. Spot-check the accuracy of these reports.
• Ensure that the manager promotes training of Board Members on their roles and responsibilities.
• Contact Boards on a regular basis – in person or on the phone to determine their level of satisfaction with the manager.
• Stay alert to the danger of Associations leaving First Service Residential. Foresee the danger and install an action plan to resolve the issues. Inform the VP of these situations.
• Conduct formal performance evaluations with all subordinate employees as per company policy.
• Ensure that all managers remain current on their continuing education and that they remain qualified to work.
• Act as a resource for the managers, giving them timely and appropriate advice and guidance.
• Pay special attention to provisional managers and assist them in becoming fully qualified.
• Review and approve all mass mailings from the managers. This includes newsletters, agendas and various official notices.
• Develop the competence of the managers in order to have a manager ready for promotion should one become open.
• Attend Board meetings as needed for Board Evaluation as well as Provisional training and oversight.
• Assists with the Transition Coordinator in ensuring new accounts are brought on board successfully and timely with special attention to standard verbiage and info center questions.
• Communicate regularly with the VP on ideas, areas of concern, etc. to allow for proactive responses with clients, including submission for the critical watch list report.
• Participates in Business Development activities including attendance at local trade shows and CAI events.
• Networks with vendors to allow for solicitation of new business.
• Participates in Prospective Client meetings as needed and scheduled by VP.
• All other duties as assigned.

• Ability to define problems, collect data, establish facts, and draw valid conclusions. Must be able to work well under pressure and deadlines, as well as work independently and prioritize time effectively. Ability to make decisions and solve problems creatively.
• There is a high level of satisfaction amongst…