Distribution Manager

Job Requisition

JR24737

Worker Time Type

Full time

Worker Sub-Type

Regular

Shift

Job Description

POSITION

PURPOSE:

This role accelerates business value by contributing to this effort by providing leadership, planning and direction to a distribution center(s) by overseeing the operational, financial, and strategic direction.

The Distribution Center Manager oversees a distribution center with one million dollars or more in revenue. Their responsibilities include maintaining smooth operations, financial performance and metrics, field equipment service as applicable and long term priorities and plans of the Distribution Center. They ensure that Distribution Center performs in an efficient and safe manner, and all State, Federal and Corp. guidelines & policies are followed.

Demonstrates our "True North" attributes: voice of the customer, respect for the individual, no nonsense communication and utilization of facts, servant leadership and has a continuous improvement mindset in every facet of leadership and daily interaction. Leads, collaborates and demonstrates the lean principles and utilizes the lean methodologies and tools to facilitate continuous process improvements and value creation for our customers, employees and shareholders.

Actively utilizes lean tools (VSM, Kaizen, A3, etc.) to inform and assess business opportunities to drive continuous improvement. Lead and participate in Kaizen and value stream mapping activities.

DUTIES AND RESPONSIBILITIES:

1. Prepare P&L statements and manage P&L elements.

• Cost control of expenses i.e., labor, delivery, supplies, maintenance and utilities.
• Track and analyze financial performance when variances exist and define plans to align financial performance with targets.

2. Support tracking of KPIs and key metrics.

• Gather and compile KPI as defined by management.
• Track and identify trends in KPIs.
• Perform root cause for missed KPIs and outline plans to meet targets.
• Implement change as needed to continuously improve performance and improve efficiencies.

3. Oversight of distribution center operations and driving strategic initiatives.

• Review and maintain product and equipment inventories .
• Coordinate transfer of product between operations.
• Ensure proper organization, layout, and maintenance of the distribution center to maximize efficiency.
• Provide support to resolve any issues between the warehouse and distribution.
• Plan, assign, and direct work and address complaints and problems as needed.
• Resolve any customer complaints or troubleshoot customer issues as needed.
• Identify improvement opportunities, present and obtain approval for implementation, and implement improvements within the distribution center.
• Oversight of inventory management (monitoring inventory levels and reconcile inventory adjustments) and logistics management (shipping and delivery).
• Understand strategic objectives and execute plans to drive towards those objectives. Support special projects or initiatives as directed by the Market Manager.
• Compliance with all Operations and Customer Support Center (OCS) policies; to include local, State and Federal Agency laws and regulations.

4. Field Equipment Service (as applicable) Oversee FEST, RM, and Refurb Tech job performance, including:

• Inspect field equipment that the FESTs and RMs have worked on, or worked with Track FEST and RM performance through metrics
• Provide FEST and RM employees with regular coaching and performance management feedback, conduct annual performance reviews as required.
• Directly hire FEST and RM employees at all market locations.
• Responsible for verifying that all equipment meets company operating standards, including sanitary and regulatory requirements, and advising senior management of any changes in regulatory requirements.
• Prov…