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Customer Engagement & Revenue Recovery Manager

Job in Las Vegas, Clark County, Nevada, 89105, USA
Listing for: Caesars Sportsbook & Casino
Full Time position
Listed on 2026-10-15
Job specializations:
  • Management
    Client Relationship Management
  • Entertainment & Gaming
Salary/Wage Range or Industry Benchmark: 120000 - 180000 USD Yearly USD 120000.00 180000.00 YEAR
Job Description & How to Apply Below

Caesars Sports book & Casino is seeking a Manager of Customer Engagement to lead the Service Recovery function. You will guide a team focused on recovering revenue opportunities created by customer friction across the lifecycle and work cross-functionally to improve the customer experience while driving revenue growth.

The role requires strategic leadership, strong analytics, and experience managing outbound engagement programs, with a focus on registration and deposit recovery, dormant

The following role is for a Customer Engagement & Revenue Recovery Manager with Caesars Sports book & Casino.

Are you ready to take on the Customer Engagement & Revenue Recovery Manager role at Caesars Sports book & Casino?

We would love to welcome a new Customer Engagement & Revenue Recovery Manager to our team in Las Vegas, NV, United States.

For the Customer Engagement & Revenue Recovery Manager position at Caesars Sports book & Casino, we are reviewing applications now.

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