Quality Supervisor, Quantum West Production

Description

Salary: $56,630

Provide leadership and expert-level support to the Quality Inspection team to ensure all products meet order specifications, production standards and Food and Drug Administration (FDA) regulations

• Review Quality Assurance instructions, assembly specifications, and production schedules to determine the best method of conducting inspections and tests, sequence of operations, and work assignments
• Collaborate closely with Quantum West Production leadership to ensure proper flow of products and any quality issues are addressed promptly and we meet or exceed the expectations of our customers
• Provide guidance, leadership, and training for all Quality Inspectors and assist them in making good business decisions
• Lead by example by exhibiting professionalism, being a positive influence on morale, and adhering to all company policies and procedures
• Be a visible presence in the Quality Inspection area and rotate, train, and cross-train all Quality personnel to maximize departmental productivity and efficiency
• Monitor and report daily Key Performance Measurements
• Conduct a daily review of nonconforming products
• Research and review all manufacturing coded FTQ (First Time Quality) and formally review with a training document all manufacturing FTQs with the Quality Inspector, Manufacturing Engineering, and Quantum West Production leadership
• Serve as a backup as needed for Quality Inspectors by performing final inspections on finished products and accessories, evaluating them for defects or imperfections in aesthetics and function, and ensuring conformance to order specifications and FDA regulations
• Utilize the Matrix/Production Ware system and ensure that all pertinent product information is documented and recorded onto the Device History Record (DHR)
• Coordinate efforts with Manufacturing Engineers to resolve Matrix/Production Ware issues
• Follow direction for the Material Review Board (MRB) for incoming inspections as needed and properly disposition rejected parts in Oracle
• Record, distribute and analyze all First Pass Yield (FPY) recorded defects
• Represent the department in the Material Review Board (MRB), staff meetings, Validations, and Operations calls
• Analyze data to identify abnormalities and trends
• Create and update work instructions and flow charts to mirror the current process, and review and sign off on all new revisions prior to them being released into production
• Initiate and revise related procedures, processes, and work instructions as needed
• Work closely with Manufacturing Engineering to ensure Matrix/Production Ware build processes are accurate and updated as needed and in resolution of any process or operating issues or concerns
• Identify out-of-tolerance conditions and perform necessary corrective actions
• Process rejected material for return disposition to the manufacturing facility
• Ensure all personnel are current to any new and updated procedures in the Learning Management System (Litmos)
• Ensure all safety and security rules are strictly observed and any accidents, incidents or injuries are promptly reported to management
• Complete the Annual CTPAT Security Training
• Assist with staff management including documenting and communicating objectives, conducting performance appraisals as needed, and appropriately addressing individual or group performance issues
• Assist with developing goals and objectives, and measuring outcomes to ensure goals are met
• Focus on continuous improvement, and consistently demonstrate good business judgment
• Work effectively with all Pride departments to exceed internal and external expectations
• Pride retains the discretion to modify duties and/or assign other duties as necessary

• Must be a team player, professional, detail-oriented, and honest

Must have the ability to:

• Multi-task, problem-solve, and prioritize in a fast-paced working environment
• Work independently with minimal guidance, and apply good time management, organizational, and decision-making skills
• Work with restricted information, and maintain confidentiality when dealing with contacts outside of the organization
• Determine the types of measurement tools/equipment needed to perform required tasks
• Adapt to existing inspection equipment, standards, and techniques to accomplish unique measurement tasks for which they are not principally used
• Apply measurement principles to specific problems in determining root cause and preventative action
• Read, interpret, and follow instructions, policies, procedures, process guidelines, and blueprints
• Guide, direct, and motivate staff
• Travel for the company as business needs dictate

Must have:

• Relentless drive to achieve advancement and continuous improvement
• Intermediate working knowledge of Microsoft Office Word and Excel
• Excellent verbal and written communication skills
• Excellent mathematical skills to resolve measurement related problems

• Basic working knowledge of medical mobility power chairs and components preferred
• Basic…